Job Title	E-Commerce Cum Content Creator
Position Level	Junior Executive
Job Specialization	Sales - Retail/General
Qualification	Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree
Employment Type	Full-Time
Responsibilities	Oversee the day-to-day operations of e-commerce platforms (Shopee, Lazada, TikTok, WhatsApp & Company Websites) ensuring seamless functionality and an optimal user experience. Develop and execute digital marketing initiatives, including SEO, SEM, social media (posting & Live Host), email campaigns, and promotional offers to drive traffic and sales. Monitor website analytics and customer behavior data to identify trends, optimize online performance, and inform strategic decisions. Provide prompt and professional customer support through various channels, resolving order issues, processing returns, and escalating complex problems to the appropriate teams. Work with website vendors to ensure e-commerce platform security and functionality, and collaborate with marketing, sales, customer service, and logistics teams. Assist in maintaining the accuracy of product information and content on the website. Generate reports on sales performance, customer feedback, and campaign effectiveness to provide insights and support continuous improvement. Develop and implement strategies for online sales and growth, identifying new business opportunities and market trends. AD-hoc task require by Head of department to smoothen the Department Operation.
Job Location	Selangor
Other Location	-
Years of Experience	1
Age Range of Candidate	26 - 30
Monthly Salary	2500 - 3000
Requirements	Education: Bachelor’s degree in business, Marketing or related filed preferred 1 year Experience in managing Shopee, Lazada and TikTok stores. Able to multitask and independence in work. Fluency in both Chinese and Bahasa Melayu (written & spoken) Familiarity with Instagram, Facebook, Tiktok and Twitter marketing Strong multitasking abilities, with an independent work ethic Experience in video creation and editing. Proficiency in Canva or/and Adobe Photoshop and Adobe Illustrator.