职位	E-Commerce Cum Content Creator
职位等级	行政人员
职业类型:	销售 - 零售/一般
学历	高级中学/STPM/A水准, 文凭/高级/研究生文凭, 学士学位/深造文凭/专业学位
职业性质
职业说明	Oversee the day-to-day operations of e-commerce platforms (Shopee, Lazada, TikTok, WhatsApp & Company Websites) ensuring seamless functionality and an optimal user experience. Develop and execute digital marketing initiatives, including SEO, SEM, social media (posting & Live Host), email campaigns, and promotional offers to drive traffic and sales. Monitor website analytics and customer behavior data to identify trends, optimize online performance, and inform strategic decisions. Provide prompt and professional customer support through various channels, resolving order issues, processing returns, and escalating complex problems to the appropriate teams. Work with website vendors to ensure e-commerce platform security and functionality, and collaborate with marketing, sales, customer service, and logistics teams. Assist in maintaining the accuracy of product information and content on the website. Generate reports on sales performance, customer feedback, and campaign effectiveness to provide insights and support continuous improvement. Develop and implement strategies for online sales and growth, identifying new business opportunities and market trends. AD-hoc task require by Head of department to smoothen the Department Operation.
工作地点	雪兰莪
其它工作地点	-
工作经验	1
年龄	26 - 30
月薪	2500 - 3000
技能要求	Education: Bachelor’s degree in business, Marketing or related filed preferred 1 year Experience in managing Shopee, Lazada and TikTok stores. Able to multitask and independence in work. Fluency in both Chinese and Bahasa Melayu (written & spoken) Familiarity with Instagram, Facebook, Tiktok and Twitter marketing Strong multitasking abilities, with an independent work ethic Experience in video creation and editing. Proficiency in Canva or/and Adobe Photoshop and Adobe Illustrator.