Job Title	Sales Admin Assistant
Position Level	Non-Executive
Job Specialization	Customer Service
Qualification	Primary/Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma
Employment Type	Full-Time
Responsibilities	- Monitor pending orders proactively and follow up without needing reminders. - Manage the full sales order process independently, from order taking to invoicing. - Identify and resolve common order-related issues (e.g., stock availability, pricing discrepancies, delivery timing). - Coordinate effectively with the warehouse and outbound teams to ensure smooth order fulfilment. - Accurately input and update customer orders in the system. - Develop a basic understanding of product knowledge and customer profiles to support sales activities. - Respond promptly to simple customer inquiries via WhatsApp, phone, or email.
Job Location	Johor, Kuala Lumpur
Other Location	-
Years of Experience	0
Age Range of Candidate	20 - 35
Monthly Salary	2200 - 3000
Requirements	- Education: Minimum SPM qualification; Diploma in Business Administration, Marketing, or related field is an added advantage. - Experience: No prior experience required; training will be provided. Fresh graduates are encouraged to apply. - Technical Skills: Basic knowledge of Microsoft Office (Excel, Word) and willingness to learn online/e-commerce platforms. - Other Skills: 1.Good communication and interpersonal skills. 2.Organized, detail-oriented, and able to manage tasks responsibly. 3.Willing to learn and adapt in a fast-paced environment. 4.Positive attitude and team-oriented mindset. 5.Customer-focused with a proactive approach to solving problems.