Frequently Asked Questions (General Pest Treatment)
What pests are typically covered under general pest treatment in Malaysia?
General pest treatment commonly targets cockroaches, ants, rats/mice, and flies. Coverage depends on the site conditions and the main pest activity found during inspection. If a specific pest is a concern (for example, termites or bed bugs), a specialised programme is usually recommended.
Do you offer monthly or annual pest control contracts for homes and businesses?
Yes. Monthly or annual contract options are suitable for homes, managed residential properties, offices, warehouses, and food premises. Contract servicing helps keep prevention consistent, supports easier follow-up, and includes a written service report after each visit.
What documentation is provided after each service visit?
Service documentation typically includes a service report with treatment details, inspection notes, monitoring records (where applicable), and corrective recommendations for follow-up. This supports management tracking and inspection readiness when records are required.
Do you support Halal audit documentation for JAKIM (for food premises)?
Where required for food premises, documentation can include service reports/job sheets, service schedules, chemical list & MSDS, rodent layout plans (where applicable), inspection records, corrective action reports, and relevant registration certificates (where applicable). Audit requirements can vary, so documentation is prepared based on scope and site needs.
How often should pest control be scheduled for better long-term results?
Frequency depends on pest pressure, surrounding environment, and how the space is used. Many sites begin with monthly servicing when activity is high, then adjust to a maintenance routine once control improves. High-risk zones (wet areas, waste routes, storage rooms, food handling areas) may need closer monitoring.
Is treatment safe for children, pets, and people with sensitivities?
Methods are selected based on site sensitivity and needs. Where children, pets, or sensitive individuals are present, targeted approaches (such as baiting and monitored placements) are commonly preferred. Precautions and re-entry guidance depend on the method used and will be provided after assessment.
Why do pests still appear after treatment, and what helps reduce repeat infestations?
Some activity can still be seen shortly after treatment, especially when pests move through treated areas. Long-term improvement is stronger when the conditions that attract pests are addressed—such as moisture, food residues, clutter, and entry gaps. Routine monitoring and preventive servicing help reduce sudden spikes and repeat infestations.
