职位	Customer Service Administrator
职位等级	刚毕业/入门级
职业类型:	销售 - 零售/一般
学历	小学/中学/SPM/O水准
职业性质
职业说明
工作地点	吉隆坡
其它工作地点	-
工作经验	1
年龄	18 - 25
月薪	1700 - 2500
技能要求	Customer Interaction: Handle customer inquiries, complaints, and requests via phone, email, and in-person. Provide timely and accurate information and solutions. Escalate complex issues to appropriate personnel. Administrative Tasks: Manage customer databases and records. Process orders, invoices, and other administrative documents. Maintain accurate records and reports. Handle data entry and filing. Problem Solving and Resolution: Identify and resolve customer issues efficiently and effectively. Ensure customer satisfaction with products or services. Provide feedback on customer service processes to improve efficiency. Communication: Communicate effectively with customers, colleagues, and supervisors. Maintain a professional and positive demeanor in all interactions. Other Duties: Attend to walk-in customers and provide good customer service. Liaise and coordinate between vendors. Manage after-sales service. Generate invoices, quotes, and purchase orders. Any other ad hoc and administration duties as assigned.