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Waktu
Pejabat
Isnin - Sabtu 9:00 AM - 6:00 PM
Ahad Closed
Open
Closed
DCT LIVE SDN BHD - Selangor - Perjawatan - Customer Service (Malay Only) - 1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 3.Follow up to ensure that appropriate actions were taken on customers requests. 4.Refer unresolved customer grievances or special requests to designated departments for further investigation. - • Being flexible • Using initiative • Communication and listening • Information technology • People management • Organisation • Customer service • Being confident and focused • Being professional and courteous • Being open minded • Resolving problems quickly • Being thorough and analytical • Malay only • Can start working immediately
Customer Service (Malay Only)
29-Apr-2020
| Tajuk Pekerjaan |
Customer Service (Malay Only) |
| Tahap Jawatan |
Junior Executive |
| Pengkhususan Kerja |
Customer Service |
| Kelayakan |
Primary/Secondary School/SPM/"O" Level |
| Jenis Pekerjaan |
Sepenuh-Masa |
| Tanggungjawab |
1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3.Follow up to ensure that appropriate actions were taken on customers requests.
4.Refer unresolved customer grievances or special requests to designated departments for further investigation. |
| Lokasi Kerja |
Selangor |
| Lokasi Lain |
klang |
| Tahun Pengalaman |
1 |
| Julat Umur Calon |
18 - 40 |
| Gaji Bulanan |
1800 - 2500 |
| Keperluan |
• Being flexible
• Using initiative
• Communication and listening
• Information technology
• People management
• Organisation
• Customer service
• Being confident and focused
• Being professional and courteous
• Being open minded
• Resolving problems quickly
• Being thorough and analytical
• Malay only
• Can start working immediately |