Conducting Strategic Performance Review

Introduction

The current market conditions in the business world are highly competitive and managers are to be highly skilled at conducting appraisals on their team members. To make these reviews successful, a lot lies upon the skill of managers to navigate the ins and outs of the entire process system. Aside from understanding the system, it is highly important for the managers to get the buy-in from their team members towards reaching and striving for these goals. With appraisals needing such diverse skills, the need for effective training in Successful Performance Conversations and knowing what tools are necessary to ensure maximum effectiveness has become more apparent. This program will explore the tools and the concepts needed to make the process painless.

Learning Outcomes / Benefits

• Understand the Fundamentals of Performance Appraisals
• Communicate clearly and give effective feedback
• Review the performance clearly with a proven structure
• Plan coaching and growth needs of individuals

Key Content

Module 1: Understand the Fundamental of Performance Appraisal System

• Why Assess Performance?
• Performance Appraisals Systems Weaknesses
• Basics of Performance Appraisals
• The definition of performance management and appraisal

Module 2: Clear Two-Way Communication Skills Between Appraiser and Appraisee

• Methods of Performance Appraisal
• 6 Steps to Effective Performance Appraisal
• 3 Key Communication Skills Needed to Effectively Be an Appraiser

Module 3: Holding Structured Appraisal

• The Performance Conversation Flow
• Checklist creation to be used before, during and after Performance Appraisal Stages
• Stepping out of our comfort zones

Module 4: Improve Employee Performance Through On-Going Coaching

• What is Coaching?
• Using the GROW model to coach for performance
• Creating a personal Action Plan for Team members

Methodology

This stimulating program will maximize understanding and learning through lectures, discussions, case studies, and practical activities.