Secrets To Performance Management
Course Duration: 2 DaysIntroduction
Organizations quantify their staff performance through Key Performance Indicators (KPIs). Employees receive these KPIs and, without a clear understanding of the outcomes intended from these indicators, work only to meet these KPIs, while treating fellow co-workers as competitors resulting in a breakdown of teamwork.What if you could extract more performance from your employees? How could you as a manager provide the support they need so that they can truly perform? This 2-day course addresses KPI design and a personal contact program that supervisors can use to extract maximum performance from their employees.
Learning Outcomes / Benefits
At the end of this session, participants should be able to:- Translate company performance measures to individual performance measures
- Align company objectives to individual objective
- Carry out effective performance coaching conservations
- Conduct meetings and discussions effectively
Key Content
Day 1: (8 hours)
Opening and introductionThe anatomy of a strategic direction
Strategic deployment - making strategy meaningful to individuals
Getting the right mindset
Performance issues
Goal and target setting
Communication issues
Review meetings and action planning
Learning review
End of Day1
Day 2: (8 hours)
Check-in and energizerMoving towards performance
Conducting meaningful performance reviews
Performance coaching with the personal contact program
Learning Review
Master debrief and evaluations
End of Day2
Course Ends
BR 22282 
US 21572 
GB 15161 
CA 8760 
AU 8016 
IE 5592 
TR 3371 
IN 1902 
