Job Title	Customer Service Executive
Position Level	Junior Executive
Job Specialization	Customer Service
Qualification	Primary/Secondary School/SPM/"O" Level
Employment Type	Full-Time
Responsibilities	Basic Salary + Commission = RM 3500 to RM 5000 Managing sales inquiries through Facebook, Instagram and social media platform, promoting health screening products and close deal as well as upselling other screening products To work closely with other team members to achieve the monthly sales target Approach customers from enquiries to capture the new leads with name, contact number, email, patient main concern and etc Provide a positive customer service experience through various online communication tools responding to client requests and anticipating unstated needs Develop and maintain positive customer relations and coordinates with doctor and nurses to ensure customer requests and questions are handled appropriately and in a timely manner Assist to arrange customers' appointments and to sign up any interested products Assist in resolving customer complaints tactfully Perform any other duties as assigned by superior and management
Job Location	Kuala Lumpur
Other Location	-
Years of Experience	1
Age Range of Candidate	-
Monthly Salary	3500 - 5000
Requirements	SPM / STPM / Diploma / Degree with at least 1 year experience in any call center is added advantage Fresh graduates are encouraged to apply as training will be provided Proficient in basic languages English and Mandarin (both written and verbal) Basic Competency of Microsoft Office Suite (Excel, Word & PowerPoint) Experience in medical industry will be an added advantage Must be highly motivated, initiative, sales-oriented and willing to learn. Flexibility towards fast changing priorities and business processes.