Our Commitment to Precision & Customer Satisfaction
To better serve the customers and earn their confidence, not only we have the hardcopy of part catalogues for all the models we are selling, we also acquire Suzuki / Mazda / Honda electronic parts catalogues (EPC) which renders us the quickest and most accurate way to search for the correct spare parts. By providing chassis number or partial part numbers, we are able to assist the customer in finding the desired products.
Besides catalogues, we also go the extra miles to make sure our stock inventory description are as concise as possible to cater for the different needs of the customer. For example, by providing us the size of an oil seal or the shape and size of a sensor, we would be able to assist the customer in finding the correct parts.
Fast & Reliable Delivery
We value the time of our customer. Fast delivery is always the top priority for our company. We engage reliable logistic and courier service to ensure our goods reach the door step of our customers the very next day.
Nationwide Customer Network
We have extensive network of customers throughout the peninsula, Sabah and Sarawak, presently with active account of about 300. Our customers include spare parts trading shops, workshops, service centers, walk-in owners and online customers.
Dedicated After Sales Service
Having an excellent after sales service is something every car owner is looking for when choosing a car brand to buy. Therefore, striving to promote our service brand globally, we would ensure our parts inventory stays healthy all the time. We won't want to see our customer walking away unhappily because they are unable to get a certain parts due to poor parts inventory.
Our Ethical Pricing Commitment
We do not practice price dumping or better known as predatory pricing. In this open market, we believe everyone has the equal share of opportunity in business and any attempt to monopolize the market should be stopped. The concept of driving out weaker competitors by price dumping so that surviving business can raise prices above competitive levels not only brings damage to the products branding, it will eventually hurt the customers when they have no choice but to pay much more for certain product. Having said it, we are dedicated to supply quality products yet at competitive price for customer satisfaction.
