After-Sales, Vacant Possession & Handover Support in Malaysia
We provide a complete, one-stop after-sales and vacant possession (VP) handover support service for buyers who purchase new launch or subsale properties in Johor Bahru (JB), Kuala Lumpur (KL), and Penang. Whether you are based in Malaysia, Singapore, or overseas, our team allows you to entrust the entire handover and post-purchase process with confidence, even if you are not physically present.
Once the developer issues the Vacant Possession notice, we assist with professional defect inspection, detailed defect listing and photo documentation, formal submission of defect reports to the developer, and follow-up on rectification progress. This ensures your property is delivered in proper condition and that defects are addressed within the defect liability period—protecting your investment from avoidable future costs.
Defect Inspection, Rectification Follow-Up & Quality Control
Our handover service focuses on identifying both visible and hidden defects commonly found in new properties, including workmanship issues, finishing defects, fittings problems, and functional testing. Each inspection is documented in a structured report, allowing clear communication with developers or appointed contractors.
We track repair timelines and updates until completion, helping owners—especially overseas buyers—avoid delays, missed defect deadlines, or unresolved handover issues.
Renovation, Furnishing & Rental-Ready Preparation
For buyers planning to move in or rent out their property, we provide coordinated support for renovation planning, furnishing solutions, interior styling, deep cleaning, smart lock installation, and move-in preparation. Our role is to ensure your unit transitions smoothly from handover to occupancy or rental without unnecessary delays or miscommunication between vendors.
For investors and overseas owners, we also support key collection, full-unit inspection, photo and condition reporting, and rental-ready setup, enabling a seamless shift from VP to leasing or short-term rental operations.
Suitable for Prime Locations & Established Neighbourhoods
Whether your property is located in high-demand egg-yolk zones such as CIQ, KLCC, or Gurney Drive, or within other established residential neighbourhoods, our after-sales service is designed to provide consistent quality control and reliable local support—regardless of location or property type.
Why Choose Our After-Sales & Handover Support
Key service highlights include:
• Professional defect inspection with structured reporting
• Defect submission and repair follow-up with developers
• Renovation design coordination and vendor management
• Cleaning, furnishing and home styling support
• Tenant move-in and handover coordination
• Key collection and overseas owner support
Our After-Sales, Vacant Possession & Handover Support service is ideal for homeowners, investors, and overseas buyers who want a hassle-free, well-managed transition from purchase to occupancy or rental, backed by experienced local support and clear documentation.
