Job Title	E-Commerce Sales Administrator
Position Level	Junior Executive
Job Specialization	Customer Service
Qualification	Higher Secondary/STPM/"A" Level/Pre-U
Employment Type	Full-Time
Responsibilities	Online Product Management (Upload, update, and optimize product listings on our website, Lazada, and Shopee / Ensure accurate product details (pricing, descriptions, images, and stock levels) / Perform basic photo editing for product images) Customer Support (Respond promptly to customer inquiries via chat, email, and social media / Handle complaints, returns, and refunds professionally) Order Fulfillment (Process online orders, coordinate packing, and arrange shipments / Update customers with tracking information and ensure timely delivery) Administrative Tasks (Maintain records using Microsoft Excel/Word and e-commerce platforms / Assist with inventory management and sales reports)
Job Location	Kuala Lumpur
Other Location	-
Years of Experience	0
Age Range of Candidate	-
Monthly Salary	2800 - 4000
Requirements