How to Ship Your Taobao Orders to Malaysia? Beginner’s Guide to Freight Forwarding + Full Cost Breakdown
1. What is a Freight Forwarding Service, and Why Do You Need It?
If you're shopping on Taobao, Pinduoduo, or 1688 for the first time, you might hit a common roadblock:
The seller doesn’t ship to Malaysia. So how do you receive your parcel?
This is where freight forwarding comes in.
In simple terms, we provide you with a China warehouse address. You enter this address when shopping online, and we will receive the parcel for you, repack it if needed, handle customs, and ship it to Malaysia (or your destination country).
You shop, we handle the rest.
2. How Does Freight Forwarding Work? (Step-by-Step)
Worried it’s too complicated? Don’t be. Here’s how it works
1 Place an order on Taobao, 1688, or Pinduoduo
2 Enter our China warehouse address as the delivery address
3 Once we receive your parcels, you’ll get a notification
4 You confirm shipping and make payment through our system
5 Wait for delivery – your parcel will arrive at your doorstep!
3. How Are the Shipping Fees Calculated? Are There Any Hidden Costs?
We charge based on actual weight or volumetric weight, whichever is higher. Our system will automatically calculate the more cost-effective option for you.
Basic charges may include:
International shipping (air or sea)
Repacking fees (if combining multiple parcels)
Customs clearance (we usually handle this)
Special handling fees (for items like batteries, liquids, fragile goods)
Transparent pricing
No hidden charges
You can request a cost estimate before confirming shipment
4. Common Questions (Q&A)
Q1: How long does shipping from China to Malaysia take?
Air freight: 3–7 working days
Sea freight: 14–25 working days
Actual duration may vary depending on customs and peak periods.
Q2: Can you ship batteries, liquids, or food?
Some items can be shipped, but they need special declaration. Please contact our customer service to confirm before placing an order.
Q3: What if my parcel is lost during transit?
Each shipment comes with a tracking number. In case of loss, we offer compensation based on the declared value of your goods.
Q4: I don’t have a China address – what should I do?
No worries! We provide a free China warehouse address once you register an account. You’ll have your own unique receiving address.
5. Freight Forwarding vs Consolidation – Which is Better for You?
Service Type Best For Key Features
Freight Forwarding Small orders, faster delivery Simple & convenient
Parcel Consolidation Multiple orders from various sellers Save on shipping fees
Still unsure? Just contact us — we’ll help you decide.
6. Conclusion: Let Us Handle Shipping, So You Don’t Have To
We know the excitement of shopping online and the frustration of not receiving parcels. That’s why we’re here to offer:
Fair shipping fees
Fast dispatch
Responsive customer support
Real-time parcel tracking
Ready to start your journey?
Get your free China warehouse address, or contact our support for more info!
Main Office
NEWFLY CARGO & DIGITAL TRADING SDN. BHD. 202501013240 (1614654-M)
26, G Floor, Block D, Jalan 2/101C, Cheras Business Center, 56100 Cheras, Kuala Lumpur, Malaysia.