Job Title	Retail Coordinator
Position Level	Non-Executive
Job Specialization	Sales - Corporate
Qualification	Primary/Secondary School/SPM/"O" Level
Employment Type	Full-Time
Responsibilities	- Oversee daily retail operations to ensure smooth and efficient customer experience. - Monitor stock levels, coordinate inventory replenishment, and ensure product availability. - Provide product recommendations and technical guidance to walk-in customers and showroom visitors. - Assist customers with inquiries, quotations, and basic product demonstrations, particularly on plumbing or sanitary ware. - Conduct regular stock checks and coordinate with warehouse or procurement teams for restocking. - Deliver excellent customer service by addressing customer needs, handling complaints professionally, and following up on after-sales issues. - Record and escalate customer feedback to improve service quality. - Support order processing, invoicing, and follow-up with the sales/admin team on delivery or collection. - Coordinate with sales, logistics, and warehouse teams to ensure accurate and timely product fulfilment. - Assist in generating basic sales or stock reports when required.
Job Location	Kuala Lumpur
Other Location	-
Years of Experience	0
Age Range of Candidate	-
Monthly Salary	-
Requirements	- SPM/O-Level equivalent and above, or with proven experience in administrative role. - Fresh graduates who are fluent in Mandarin, English or Malay are welcomed. - Proficiency in Microsoft Office, Excel and Word.