Job Title | CUSTOMER SERVICE |
Position Level | Junior Executive |
Job Specialization | Customer Service |
Qualification | Higher Secondary/STPM/"A" Level/Pre-U |
Employment Type | Full-Time |
Responsibilities | Filing of documentation, records, notes and all correspondence. Managing inventories and maintaining updated records of purchased products, delivery information, and invoices. Maintain a positive, empathetic, and professional attitude. Respond promptly to inquiries. Know products thoroughly to answer questions. Keep records of interactions, transactions, comments, and complaints. Coordinate with colleagues as necessary. Provide feedback on customer service efficiency. Ensure customer satisfaction and professional support. |
Job Location | Johor |
Other Location | - |
Years of Experience | 1 |
Age Range of Candidate | 19 - 29 |
Monthly Salary | 2200 - 2800 |
Requirements | Mandarin speaker is preferable, as mostly deal with clients from China Good interpersonal and communication skills Be able to deal issues independently Positive working attitude and responsibility Ability on multi-tasking and work independently |