Job Title	Internship: Online Sales and Marketing
Position Level	Fresh/Entry Level
Job Specialization	Marketing/Business Development
Qualification	-
Employment Type	Internship
Responsibilities	Oversee the daily operations of our e-commerce platforms Help customers with order placement, tracking, cancellations, and returns. Address and resolve issues related to order discrepancies, shipping delays, or damaged items promptly. Work with internal teams to arrange deliveries and ensure order accuracy. Handling customer inquiries via phone, email, and other communication channels Assist with basic product listing and platform page design. Manage product listings on key marketplaces, ensuring accuracy, and compliance with platform requirements. Assist with other tasks as assigned by your superior.
Job Location	Penang
Other Location	-
Years of Experience	0
Age Range of Candidate	-
Monthly Salary	-
Requirements	Basic understanding of e-commerce platforms (Shopee, Lazada, etc.) Strong attention to detail and accuracy Excellent communication and customer service skills Ability to work independently and as part of a team Basic knowledge of digital marketing or web analytics is a plus Fluent in Bahasa Malaysia & English with excellent written and verbal communication skills. Knowing Chinese will be a plus. Basic knowledge of Canva. Basic knowledge of using Excel, PPT.