When hardware is critical to your business, an unexpected failure can cost far more than the device itself. An HP Care Pack provides extended warranty coverage and priority support to help you minimize downtime, control repair costs, and keep IT running smoothly.

What an HP Care Pack covers

Extended warranty beyond the factory period for long-term protection

Priority support with faster response times from HP-certified technicians

Service options like on-site repair, next-business-day (NBD) response, or advanced exchange

Parts & labour included for covered failures—reducing surprise expenses

Benefits for IT teams and businesses

Reduce downtime: Fast SLAs keep systems online

Lower TCO: Predictable support costs beat ad-hoc repair bills

Operational simplicity: One vendor handles troubleshooting, parts, and logistics

Improved security & compliance: Official repairs help maintain hardware integrity

Better lifecycle planning: Coverage aligned with device refresh cycles

How to choose the right Care Pack

Match the coverage duration to your refresh cycle (3, 4, or 5 years).

 Pick the service level (on-site vs. advanced exchange vs. depot) based on uptime needs.

Verify geographic support if you operate across regions.

Check for add-ons like accidental damage protection or battery coverage.

Register devices promptly to activate benefits and streamline claims.

Quick tips

Confirm model and serial numbers before purchasing.

Keep proof of purchase handy for claims.

Compare total ownership cost (equipment + support) when buying new hardware.

An HP Care Pack is a smart investment for businesses that need reliable uptime and predictable support costs.
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