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Iconic Training Solutions Sdn Bhd
Iconic Training Solutions Sdn Bhd 201701003651 (1217801-A)
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Monday - Friday 9:00 AM - 6:00 PM
Saturday - Sunday Closed
We′re closed on Public Holiday
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14-Aug-2024

Communicate With Intelligence, Confidence, and Impact

Duration: 2 Days
Time Schedule: 9:00am to 5:00pm
 

Introduction

“The way we communicate with others and with ourselves ultimately determines the quality of our lives”
- Tony Robbins

In today's fast-paced corporate world, the ability to convey your ideas clearly and confidently is more critical than ever. Whether you are leading a team, managing clients, or collaborating with colleagues, effective communication is the key to unlocking your full potential and achieving professional success. This training module is designed to equip you with the skills and techniques to enhance your communication, build stronger relationships, and drive impactful results. Let's embark on this journey to transform your communication skills and elevate your professional prowess.

Learning Outcomes / Benefits

After completing the training, the participants should be able to:

  • Develop the skills necessary for confident and effective communication
  • Demonstrate effective leadership communication strategies
  • Craft compelling messages for diverse audiences
  • Articulate clear and focused communication goals

Key Content

Module 1: The Communication Ecosystem
  • Elements in the Communication Ecosystem
  • Dynamics of Communication
  • What Constitutes to a Successful Communication?
Module 2: Non-Verbal Communication
  • Body Language and Gestures
  • Vocal Tonality and Intonation
  • Facial Expressions and Eye Contact
Module 3: Personality/Behaviour Types
  • Personality Traits
  • Communication Style Adaptation
  • Interpersonal Effectiveness
Module 4: Building Rapport
  • First Impression Dynamics
  • Rapport Building Techniques
  • Relationship Development Strategies
Module 5: Mindset & Language of Leadership
  • Leadership Mindset and Language
  • Developing a Leadership Presence
  • Effective Leadership Communication Strategies
  • Reframing
Module 6: Active Listening
  • Art of Active Listening
  • Empathetic Listening and Understanding
  • Effective Questioning and Feedback
Module 7: Language of Precision
  • Clear and Concise Communication
  • Effective Message Construction
Module 8: Power of Words & Language
  • Feedback Delivery and Reception
  • Persuasive Language Techniques
  • Assertive Communication Skills

Target Audience

This business communication training is designed for individuals who play a pivotal role in shaping organizational success, including middle management, frontline employees, and those in sales, marketing, and leadership positions.

Methodology

This session employs an experiential learning approach, heavily emphasizing participant engagement and interaction. Inspired by Accelerated Learning principles, the training incorporates positive reinforcement and whole-brain learning techniques to foster optimal knowledge retention. Participants will actively participate in exercises, simulations, and group activities, constituting approximately 80% of the session time. Minimal lecturing will be employed to maximize hands-on learning.

 
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Main Office

Iconic Training Solutions Sdn Bhd 201701003651 (1217801-A)
Suite 2.01 (A), Level 2, Block B, Dataran Hamodal, No. 4, Jalan Bersatu 13/4, Section 13, 46200 Petaling Jaya, Selangor, Malaysia.

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Website: https://www.iconictraining.com.my
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