Be Effective Leaders! - A Leadership Program for Supervisors of the 21st Century

Duration: 2 Days

Introduction

This program is designed to groom the supervisors to be the superstar of operations and also able to raise their leadership qualities, team effectiveness and also productivity through management skills, motivation and attitude drive.

Course Objectives

• Visualizing the transition to leadership role efficiently
• Identifying just what supervisory leadership is all about
• Identifying what are the different types of supervisory leadership that suits them
• Awareness of their own strengths and room for improvements in terms of leadership
• Profiling themselves and their team to better understand how to connect and adapt effectively
• Creating effective communication and instructions within the team or with other teams in the organization
• Motivating and coaching themselves and their team for better productivity and results
• Developing a better problem solving and decision making skills
• Build a moving forward plan and develop solutions for themselves and their team

Key Content

Module 1: The Supervisor of the 21st Century

• What are these things we call supervisors and leaders
• The leader I want to be
• Supervisor roles of the 21st century
• The Flamholtz Leadership Effectiveness Framework

Module 2: Challenges in Supervisory Leadership

• The Great Wall of Q
• Issues and challenges for leaders at workplace - ICSA Model
• Bridging the gap in the organization

Module 3: The Values of Us

• VEC Process - individuals and team
• Aligning and leveraging on the values
• What motivates me and my team

Module 4: Problem Solving and Decision Making for Leaders

• Problem solving cycle
• Different styles of problem solving
• The art of decision making
• Creative decision vs uniformity decision

Module 5: Let's Communicate Effectively

• The elements of effective communication
• Listen to the talents - active listening
• Instruction vs orders
• Choices of words and nuances

Module 6: Knowing My Team

• Profiling behavior using DISC
• 12 competency of DISC behavior
• How to connect to ... how to lead my talents
• Discover, navigate and adapt

Module 7: What's Next

• The leadership support system
• Achieving the KPI and more
• Creative leadership - The Fish! philosophy