So how will all of this affect the way we work? Leaders are unsure. While 50% of business leaders agree that automated systems will free up their time, just as many 50% don’t agree. Of those that see automation lessen the workload they feel they can offload these areas;
1) Inventory management
2. Financial admin (i.e. invoices, POs)
3. Troubleshooting
4. Logistics/supply chain (i.e. delivery drivers)
5. Administration (i.e. scheduling meetings, data input)
6. Product design
7. Customer service
8. Marketing & communications
9. HR admin (recruitment and training)
10. Medical/health diagnoses
Whether this new working environment will lead to job satisfaction isn't clear either as only 42% believe they’ll have more job satisfaction in the future by offloading the tasks they don’t want to do to machines. Opinion is also split on whether workers will be more productive due to more collaboration with machines. And only half think they will learn on the job with AR.
However, there is complete agreement on the fact that human and machines will work as integrated teams. More than eight in ten (82%) leaders expect humans and machines will work as integrated teams within their organization inside of five years (26% say their workforce and machines are already successfully working this way. Looking at the future needs of the workforce and how technical skills will fit into this scheme, 56% say schools will need to teach how to learn rather than what to learn to prepare students for jobs that don’t exist yet (corroborating IFTF’s forecast that 85% of jobs that will exist in 2030 haven’t been invented yet) - but 44% disagree.
In conclusion, across the results of the survey, these differing viewpoints could make it difficult for business leaders to confidently prepare for a future that’s in flux.
US 1052 
MY 160 
CN 135 
AU 89 
GB 61 
AP 53 
CA 45 
IE 42 
