Job Title	Technical Support Executive
Position Level	Junior Executive
Job Specialization	Technical & Helpdesk Support
Qualification	Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree
Employment Type	Full-Time
Responsibilities	· System Installation & Setup: Install and configure software and hardware for hotel door locks, digital locks, smart home devices, safe boxes, and smart hotel systems. · Testing & Commissioning: Perform thorough testing and commissioning to ensure all systems function properly, securely, and according to project requirements. · Troubleshooting & Repair Attend project sites to diagnose and resolve technical issues efficiently. Ensure minimal downtime and optimal system performance. · On-Site Support & Service: Provide professional on-site support to customers. Ensure issues are resolved promptly, and customer expectations are met. · Task Planning & Execution: Manage daily tasks independently, ensuring work is completed on time and according to standards. · Coordination & Communication: Work closely with internal teams and customers to ensure smooth project execution and clear communication. · Quality & Professional Standards: Maintain high standards of workmanship, safety, and professionalism at all times.
Job Location	Kuala Lumpur, Penang
Other Location	-
Years of Experience	2
Age Range of Candidate	-
Monthly Salary	-
Requirements	· Certificate, Diploma, or Degree in Electrical, Mechanical, or related field · 2–5 years of relevant working experience (installation / maintenance / repair) · Experience in electronic systems, locks, or smart systems is an advantage · Able to communicate in English and Bahasa Malaysia · Willing to travel to project sites when required