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Agensi Pekerjaan JobReferral Sdn Bhd
Agensi Pekerjaan JobReferral Sdn Bhd 1083760-D
Business
Hours
Monday - Friday 8:30 AM - 5:30 PM
Saturday - Sunday Closed
Open Closed
SSM
6019-7765752
+6019-7765752

The Journal & Journey of Recruitment Consultants

15-Dec-2017

通过面谈/电话访谈/邮件的沟通

在工作上,生活中,当遇到需要和对方沟通时,你会选择通过邮件(信息),电话还是面谈呢? 我喜欢通过邮件/信息通知或者联络,但是这个方法虽然方便也容易传递错误的消息。 记得有一次,我通过邮件传达一个信息,但是也许用词不当,没能清楚的表达我的想发进而导致一些错误的发生。虽然这次的影响不大,但是谁能保证下次能够如此幸运呢?
我的上司一直在鼓励我“开口”说话,能够面对面交谈是最好,在没办法的情况下,也确保尽量使用电话沟通。每一次我都会通过电话和候选人进行沟通,我一直避免邀请他们面谈(初步面试),对于缺乏经验的我,实在是不晓得该说些什么才能引导出候选人的特质,以加深对他的了解, 从而看出他对于该工作的契合度。然而,我发现通过电话面试没办法判断出候选人(D)是否与顾客的要求匹配。在上司的建议下, 我邀请了D 并与他进行面试。在面谈中,我能够观察对方与我的眼神交流,能够更加准确的判断出他是否诚实(真诚)的回答我的问题。甚至于,我发现候选人会在面谈中轻易的放下“警戒心”,更愿意分享他们的生活,也因此让我从而发现他们的潜质。D 并没有很高的学历 (SPM 文凭)。 但是通过面试,我发现他拥有身为销售员的潜在特质,有思想,能说会道,有影响力。 虽然过去的相关经验较少,但是我相信这个潜质将会在面试中被发现。因此我把我在面试中观察的结果传达给顾客知道,希望他们愿意邀请他来参加面试。 果真,在D和客户面试后, 他们很满意他的表现, 并且决定聘请他加入他们的团队。试着回想一下,你较常选择通过邮件/电话/面对面沟通呢?哪个是最有效率的沟通方式呢?
                                                                                              


拟于20171211
    陈欣怡
Main Office

Agensi Pekerjaan JobReferral Sdn Bhd (1083760-D)
11A & B, Jalan Tanjong 3, Taman Desa Cemerlang, 81800 Ulu Tiram, Johor, Malaysia.

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Website: http://www.jobreferral.com.my
Website: https://jobreferral.newpages.com.my/
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