Resetting your Solo Labeller machine is typically required under the following circumstances:
- An error code appears on the display panel.
- The labeling alignment or label feed stops working correctly.
- The machine becomes unresponsive or experiences a software glitch.
- After clearing a mechanical blockage or replacing parts.
Follow these steps to reset your Solo Labeller machine safely and efficiently:
1. Turn Off the Machine
- Locate the main power switch on the machine and turn it off.
- Wait for approximately 30 seconds to ensure the system fully powers down and any residual charge is discharged.
- Check the machine’s critical components, such as the label rollers, applicators, and sensors, for any blockages or debris.
- Remove any loose labels, adhesive residue, or materials that could hinder the machine’s operation.
- Turn the main power switch back on and allow the machine to initialize. Solo Labeller machines are designed to perform a self-check during startup to identify potential issues.
- Locate the label sensor adjustment panel on your Solo Labeller machine.
- Follow the instructions in the user manual to recalibrate the sensor for detecting labels.
- Adjust sensitivity settings if necessary to ensure accurate label detection.
- Load a sample roll of labels and run a few test products through the system.
- Observe the labeling process to confirm that alignment and label application are functioning correctly.
- Make minor adjustments to the settings if needed.
- Document Error Codes: If an error code appears, write it down before resetting. This information can help identify recurring issues and assist Solo Labeller’s technical support team in troubleshooting.
- Regular Maintenance: Preventive maintenance, such as cleaning the applicators and sensors, can reduce the frequency of resets and improve overall machine performance.
- Keep Spare Parts Handy: Stock essential components like rollers and sensors to minimize downtime when replacements are needed.
If the reset process does not resolve the issue, or if the error recurs frequently, it may be time to contact Solo Labeller’s technical support team. Before reaching out, gather the following details:
- Machine model and serial number.
- Description of the issue and any error codes displayed.
- Steps you have already taken to troubleshoot the problem.
US 14151 
GB 12233 
CA 9942 
AU 8792 
IE 5888 
BR 2626 
NZ 1645 
SG 876 
