Genesis Tech offers IT On Demand services to clients without any commitment, contract, or limitations. This flexible service operates on a charge-per-usage model, where clients are billed based on project completion or hourly rates. Clients have the freedom to utilize our services only when needed.

For clients in need of ad-hoc support, short-term assistance, or specialized expertise for projects, Genesis Tech is here to help. We provide a range of qualified resources and engagement options tailored to meet the client's needs and budget.

Our expertise spans across various infrastructure levels, products, and vendors, including Server & Storage, Network & Security, Communications, Software/Application, and Endpoint solutions.

To streamline on-demand support requests, we follow these simple steps:

1. Assessment: A knowledgeable representative carefully listens to the client's issue, logs it in our system, and assigns a dedicated technician to resolve the problem.

2. Troubleshooting: A dedicated Genesis Tech technician contacts the client and begins working to resolve the issue. Every step taken during the troubleshooting process is recorded.

3. Resolution: Once the issue is resolved to the client's full satisfaction, an invoice is sent for the work done or the agreed-upon project amount. The invoice includes a full statement of all completed work and steps taken.

With Genesis Tech, clients can expect reliable expertise and faster, trusted services with easy access to engineers. We can assist in resolving a variety of technology-related issues, from fixing computer issues to full infrastructure migration. Contact us to discover how we can support your business needs.