Experience Membership Package

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Steps:

1.  Key Collection:

•       Involves obtaining keys from the previous guests or a designated key drop-off location.
• Ensures a smooth transition between guests and maintains security.

2.  Defect Checking:

•              Inspecting the property for any damages or defects left by the previous guests.
• Identifying issues that need to be addressed before the next guests arrive.

3.  Defect Submission:

•              Reporting any identified defects to the maintenance or cleaning team for resolution.
• Ensuring that the property is in top condition for the upcoming guests.

4.  ID Reno (Renovation):

•              Refers to any renovation or improvement work that may be needed based on the property's condition.
• Enhancing the overall appeal and functionality of the space.

5.  Online Marketing/OTA Setups:

•              Creating and optimizing online listings on various platforms (OTA - Online Travel Agencies).
• Maximizing visibility and attracting potential guests through effective marketing strategies.

6.  Unit Setup (Deco Items/Linens/Wifi/TV Box/Insurance/etc):

•              Setting up the property with necessary amenities like linens, WiFi, TV box, and decorative items.
• Ensuring that the space is welcoming and equipped with essential services.
• Arranging for property insurance to mitigate risks.

7.  Guests Management (Check In/Check Out):

•              Handling the check-in process for arriving guests, providing keys, and necessary information.
• Managing the check-out process, ensuring a smooth departure for guests.

8.  Utilities & Expense Management:

•              Overseeing utility services such as electricity, water, and internet.
• Managing and tracking expenses related to property maintenance and guest services.

9.  Owners Payout:

•              Calculating and disbursing payouts to property owners based on bookings and revenue.
• Ensuring owners are fairly compensated for hosting guests.

10.  Cleaning & Maintenance:

•              Regular cleaning to maintain the property's cleanliness and hygiene standards.
• Performing routine maintenance tasks to address wear and tear and prevent major issues.