Onsite IT support and Outsource IT Support Preventive IT Maintenance KL

➢ Overall Support,Services & Repair Of All Computer Devices

➢ Email & Hosting service Support & Maintenance

➢ Every 2 Week Onsite IT Preventive Maintenance By Department

➢ Unlimited On-Site Visit In Case Of Breakdown Upon Called

➢ Unlimited Phone &Email & Remote Online Support ( Within 3 Hours) Scope Of JOB as below:

1. Network / Wi-Fi / Internet Maintenance & Service

2. Printer connection troubleshooting & Support

3. Relocation of Computers within same branch.

4. Computer hardware & Applications issues troubleshooting & service

5. Setup/edit/remove emails & hosting account & Domain names

6. Each Computer Preventive Maintenance

7. Monitor & Remove Unathorized files and softwares

8. computer software management & standardization

9. Monthly Reports will be provided to management on all work done

* Complimentary Motherboard CMOS battery replacement annually if necessary.

* Complimentary Physical clean-up of computers every 3 months if necessary. 

❖ Does not include hardware replacement cost. ❖ Addtional cost incur for any other addtional system/hardware requested