职位	E-commerce Executive
职位等级	高级行政人员
职业类型:	销售 - 零售/一般
学历	-
职业性质
职业说明	-Handling multiple e-commerce platforms: including Shopee, TikTok, Lazada, and Facebook. -Technical skills to set up and manage auto-reply systems on WhatsApp and Messenger, enhancing our customer service capabilities. -Platform Management: Oversee and maintain the company's e-commerce presence on Shopee, TikTok, Lazada, and Facebook, ensuring all product listings are accurate and up-to-date. -Customer Support: Implement and manage auto-reply systems on WhatsApp and Messenger to promptly address customer inquiries and improve response times. -Order Processing: Monitor order fulfillment processes on various platforms to ensure timely delivery and customer satisfaction. -Performance Analysis: Track and analyze key performance metrics across platforms to identify trends and areas for improvement in online sales. -Collaboration: Work closely with the marketing team to execute promotional campaigns and optimize product visibility on all e-commerce platforms.
工作地点	霹雳
其它工作地点	-
工作经验	2
年龄	-
月薪	2000 - 5000
技能要求	E-commerce Expertise: Proven experience in managing online sales platforms such as Shopee, TikTok, Lazada, and Facebook. Auto-Reply Setup: Technical skills to set up and configure auto-reply systems on WhatsApp and Messenger, including knowledge of relevant tools and software. Customer Service: Strong communication and customer service skills to handle inquiries and resolve issues effectively. Analytical Skills: Ability to analyze data and generate actionable insights to drive sales performance. Team Player: Collaborative mindset with the ability to work effectively within a team and across departments. Problem-Solving: Strong problem-solving skills to address challenges and implement effective solutions. Preferred Qualifications: Education: Bachelor’s degree or diploma in Marketing, Business Administration, or a related field. Experience: Prior experience in a similar role within an e-commerce setting.