Last updated: 5/11/2025
MATAF INDUSTRIES (M) SDN BHD (“we”, “our”, or “us”) operates the [MATAF app] application and related services that integrate with Meta’s WhatsApp Business Platform and Facebook API (“the Service”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.
1. Information We Collect
We may collect the following types of data:
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Business Information: Name, email address, phone number, company name, and business ID (including WhatsApp Business Account ID or Facebook Page ID).
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Usage Data: Logs of API requests, timestamps, and performance analytics for service improvement.
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Communication Data: Messages, templates, or metadata processed through WhatsApp Business API (not stored unless required for debugging or legal compliance).
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Technical Data: Device type, browser information, and IP address for security and troubleshooting.
2. How We Use Your Information
We use the collected information to:
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Provide, operate, and maintain the Service.
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Authenticate and connect your WhatsApp Business Account via Meta APIs.
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Improve system reliability, performance, and customer support.
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Comply with Meta’s platform policies and applicable laws.
3. Data Storage and Security
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We store data only as long as necessary for the intended purpose.
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Sensitive information such as API keys and App Secrets are encrypted and stored securely.
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We implement standard security measures (SSL, restricted access, and secure data centers) to protect against unauthorized access, alteration, or disclosure.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal data.
Data may be shared only with:
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Meta Platforms, Inc. (to facilitate WhatsApp / Facebook API integration).
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Service providers assisting with hosting, analytics, or support under confidentiality agreements.
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Legal authorities if required by law or regulatory compliance.
5. User Rights
You may request to:
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Access, correct, or delete your personal data.
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Withdraw API access or app permissions at any time through Meta Business Manager.
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Contact us for any data-related queries at [Your Contact Email].
6. Third-Party Links and Services
Our Service may include links to Meta or third-party platforms. We are not responsible for the privacy practices of those external sites or services.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact: support@mataf.my
Note: This Privacy Policy is required under Meta Developer Policies and should be publicly accessible (e.g., on your website or hosting URL) before submitting your app for review.
