Continual Performance Management Conversation

Introduction

In the ever-evolving landscape of today's business environment, the once-reliable traditional annual performance review has proven inadequate. It has become evident that organizations must adapt and evolve their approach to performance management to stay competitive and relevant.

In response to this need, forward-thinking organizations are wholeheartedly embracing a paradigm shift towards continual performance conversations. These ongoing dialogues represent more than just a trend; they are the cornerstone of fostering growth, engagement, and enduring success within the workplace.

Through this program, you will not only gain insight but mastery over the essential skills and strategies necessary to navigate these conversations adeptly. These conversations will empower your employees by providing them with timely feedback, align their goals with the organization's vision, and catalyze a culture of constant improvement.

Learning Objective

To provide powerful tools to improve conversation with subordinates in performance management conversation.

Who Should Attend?

All people managers.

Learning Outcome

At the end of the session, participants should be able to create a powerful conversation with subordinates through coaching, feedback and expectation alignment.

Course Outline

Module 1: Fundamentals

• What is performance management?
• The new approach
• Why is it important to drive the intention of the team?

Module 2: How To Drive Performance

• How is motivation related to psychology?
• How to improve motivation through engagement?

Module 3: Communication Alignment

• Different perspectives
• Importance of message clarity in communication
• How to address misperception?

Module 4: Trust In Team

• Trust is the fundamental of a high-performance team
• What leaders do to create a belief for the team
• Three elements of trust

Module 5: Do's And Don'ts In Performance Conversation

• Misconception of most people managers
• What to focus on during a conversation?

Module 6: Use Coaching Questions In Performance Conversation

• Why is coaching important?
• Integrate coaching questions into driving performance

Module 7: Feedback

• Why is feedback important?
• How to complement feedback with coaching?

Module 8: Reflection

• Summary and reflection for improved self

Methodology

Experiential-based learning with hands-on activities using real-life examples, breakout room discussions, and group sharing.