Description

We provide simple solutions to complex problems.

We provide simple solutions to complex problems. More than just a materials supplier, we partner with you to help address you specific pipe repair project.

We believe that our materials are part of an engineered solution that requires an engineered design and consistent and accurate application.   It starts with our repair questionnaire that requests data for the relevant questions to assist us in developing a thorough and speedy design according to relevant industry standards.  If carries through the repair execution with detailed and extensive contractor and inspector training and field supervisors that are technology-focused.

The value we deliver:

Engineering Expertise

We have the engineering thought leaders in the industry.  Our engineers are highly ethical, have decades of experience, are members of the industry standard committees, and committed to recommending the right solution. We do this by:  

• Assessing your repair needs and providing a standard-based engineered design
• Recommending customized solutions based on the actual problem
• Offering the widest breadth of tested and 3rd party certified products
• Providing in-depth documentation of the repair solution and calculations

Technical Support

We have the strongest technical support team in the industry.  Our sales team and field support is highly ethical, well-respected, highly experienced, and committed to providing the customer the right product installed correctly.  Our Technical Sales and Support team focuses on delivering:

• Classroom and In-field training
• Installation supervision and support
• Highly responsive communication and rapid field support response
• Innovative installation techniques

Project Optimization

We recognize that the repair needs to be successful every time.  That is non-negotiable.  However, we also recognize that time is money.  We believe that a better outcome for everyone is a repair that is done in the shortest amount of time while not sacrificing quality or safety.  We believe it is our responsibility to help optimize the repair project.  While innovating our rehabilitation materials, we are constantly focusing on:

• Lowering the total project cost
• Improving the contractor productivity
• Extending the repair life and asset life cycle