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MSP Metrology (M) Sdn Bhd 201301013617 (1043455-P)

Repairs / Retrofit

Repairs / Retrofit

Professional Repair and Retrofit Services

 

At MSP METROLOGY, we provide expert Repair and Retrofit Services to ensure your precision measuring equipment operates at peak performance. From microscopes to CMMs, VMMs, hardness testers, and profile projectors, our experienced technicians deliver hardware and software upgrades, preventive maintenance, and full refurbishment services tailored to your operational needs.


Why Repair and Retrofit is Essential

 

Regular maintenance and timely repairs maximise the lifespan of your precision instruments, reduce unplanned downtime, and maintain measurement accuracy. Retrofit services allow older machines to benefit from the latest technology, ensuring continued compliance with industry standards and operational efficiency.

Preventive maintenance programs and system upgrades help avoid costly replacements and guarantee reliable performance across all manufacturing and inspection processes.


Why Choose MSP METROLOGY for Repair & Retrofit

 
  • Expert technicians specialised in metrology equipment repair and refurbishment
  • Comprehensive hardware and software upgrades for precision instruments
  • Yearly preventive maintenance programs to minimise downtime
  • Fast turnaround to support production continuity
  • Full documentation for audit compliance and traceability

Our Repair and Retrofit Services

 
CMM Retrofit & Upgrade Icon

CMM Retrofit & Upgrade

Upgrade your CMM machines with the latest hardware and software enhancements for improved accuracy and efficiency.

In-House Repair Icon

In-House Repair

Comprehensive in-house repair services to restore your precision instruments to full operational condition.

On-Site Service Icon

On-Site Service

Qualified technicians provide repair and maintenance directly at your facility to minimise downtime and disruptions.

Service Microscope Icon

Service Microscope

Microscope repairs, upgrades, and preventive servicing to ensure optical instruments remain precise and reliable.

CMM Retrofit & Upgrade

 

Possible Retrofit Operations

Retrofit operations may include:

  • Replacing control electronics and servo drives
  • Installing new measurement probes or scanning systems
  • Updating software for advanced metrology functions
  • Mechanical adjustments to ensure full accuracy and repeatability
CMM Retrofit Operations

A - Electric Motors
B - Drive Systems
C - Scale Reader Head
D - Measurement Scales
E - Air Feeding Circuit and Moving Block
F - Possibility to replace the original sensor head by a sensor or a high-performance optical sensor
G - Replacing the original CNC by a Digital CNC controller and its complete bay


Upgrade vs Retrofit Your CMM

Upgrade: Enhance existing CMM with modern software, controllers, and modules.

  • Pros: lower cost, minimal downtime.
  • Cons: limited by hardware.

Retrofit: Rebuild with new hardware/electronics.

  • Pros: higher precision, extended life.
  • Cons: higher cost, longer downtime.

When to Upgrade Your CMM

Best suited when the CMM structure is sound but electronics, software, or measurement capability are outdated. Improves accuracy and functionality while avoiding full replacement costs.


Difference Between Manual & CNC CMM Upgrade

Manual CMM Upgrade: Focused on probe improvements and software integration. Suitable for lower throughput tasks.

Manual CMM Upgrade

CNC CMM Upgrade: Adds motorised axes, advanced controllers, and automation. Improves speed, repeatability, and modern production compatibility.

CNC CMM Upgrade 1 CNC CMM Upgrade 2

In-House Repair Services

 
Caliper

Caliper

Micrometer

Micrometer

Height Gage

Height Gage

Weighing Scale

Weighing Scale

Small Tools Repairs Record Over the Years

We maintain detailed records of our in-house repairs over the years. The consistent growth in completed repairs demonstrates the reliability and quality of our services, reflecting why our repair expertise is trusted by clients year after year.

Year 2020

29%

131 Repairs

Year 2021

49%

255 Repairs

Procedure of In-House Repair

Assessment

Assessment
Examine the problems of small tools (3 working days).

Quote

Quote
Discuss and prepare quotation.

Order

Order
Ordering spare parts according to necessities.

Delivery

Delivery
We will deliver the new spare parts to customers' location.

Repair and Testing

Repair and Testing
In-house repair will be undergone with the spare parts.

On-Site Service

 

Our technical team will conduct an on-site visit to assess the current condition of your machine and gather relevant company details. A comprehensive service report will be provided to support informed decision-making.

On-Site Service Procedure

Step 1
Customer sends enquiry regarding machine problem.

Step 2
Detailed information collected in the form of images or videos.

Step 3
Arrange customer site visit (approximately 5 working days).

Step 4
Conduct on-site inspection and machine checking.

Step 5
Generate service report after discussion with Technical Manager.

Step 6
Order spare parts and proceed with repair upon arrival.

Service Microscope

 

Over time, microscopes and other precision equipment can accumulate dust, oil, dirt, or rust. If left unattended, this may damage the instruments and increase operational costs due to replacement. MSP METROLOGY provides dedicated microscope servicing to ensure your equipment remains clean, accurate, and reliable. Yearly on-site servicing helps maintain optimal performance and allows you to clearly see the improvement.

Before & After Service

Before Service 1
Before Service 2

Before Service

After Service 1
After Service 2

After Service

Microscope Services Record Over the Years

We maintain detailed records of our microscope servicing activities. The steady growth in completed services reflects our technical expertise and the trust our clients place in us.

Year 2020

19%

103 Completed

Year 2021

51%

211 Completed

Contact us to schedule professional repair and retrofit services tailored to your operational requirements.

Pejabat Utama

MSP Metrology (M) Sdn Bhd 201301013617 (1043455-P)
10, Jalan Gemilang 9, Taman Perindustrian Cemerlang, 81800 Ulu Tiram, Johor, Malaysia.

Tel:

Emel:

Pejabat Lain

Selangor Branch
A-03-31, Kompleks Perindustrian EMHUB, Persiaran Surian, Taman Sains Selangor, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.

Tel:

Penang Branch
35-5-6, Golden Triangle 2 Commercial Square, Jalan Dato Ismail Hashim, 11900 Bayan Lepas, Penang, Malaysia.

Tel:

Singapore Branch
200 Jalan Sultan, #03-17 Textile Centre, Singapore 199018.

Tel:

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