Tajuk Pekerjaan	Sales Assistant (SA)
Tahap Jawatan	Fresh/Entry Level
Pengkhususan Kerja	Sales - Retail/General
Kelayakan	Primary/Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma
Jenis Pekerjaan	Sepenuh-Masa
Tanggungjawab	Greeting & Consultation: Welcoming customers and identifying their needs (e.g., routine check-up, broken frames, or new prescription). Frame Selection: Assisting customers in choosing frames that suit their face shape, lifestyle, and prescription requirements. Style Expert: Staying updated on current eyewear trends to provide "style-conscious" advice to patients. Lens Advice: Explaining the benefits of various lens features such as blue light filters, anti-fatigue lenses, photochromic (transition) lenses, and different refractive indices (lens thickness). Precise Measurements: Taking accurate measurements including Pupillary Distance (PD) and fitting heights to ensure the lenses are correctly aligned. Frame Fitting: Performing basic frame adjustments (heating and bending temples, adjusting nose pads) to ensure a comfortable fit for the customer upon collection. Patient Education: Explaining basic eye care hygiene, such as how to clean lenses properly and the importance of regular eye exams. Contact Lens Teaching: Guiding new wearers through the process of inserting, removing, and cleaning their contact lenses. Point of Sale (POS): Handling transactions, issuing invoices, and managing cash/credit payments accurately. Inventory Management: Monitoring stock levels of frames and contact lenses, and ensuring the display shelves are organized and aesthetically pleasing. Lab Coordination: Sending orders to the lens laboratory and following up on delivery timelines to ensure patients get their glasses on time. Appointment Scheduling: Managing the clinic's calendar and making reminder calls to patients for their follow-up visits.
Lokasi Kerja	Selangor
Lokasi Lain	-
Tahun Pengalaman	1
Julat Umur Calon	-
Gaji Bulanan	1800 - 2500
Keperluan	Experience: Previous experience in retail or customer service is preferred. Experience in the optical industry is a huge advantage, but many clinics are willing to train the right person. Language Proficiency: Ability to speak Bahasa Malaysia and English fluently. Proficiency in Mandarin or local dialects is often highly valued to serve a broader range of patients. Quick Learner: Must be able to quickly memorize different lens types (e.g., single vision vs. progressive) and coatings (e.g., blue-cut, anti-glare). Numerical Accuracy: Comfortable handling basic calculations for discounts, deposits, and daily sales closing. Attention to Detail: Precision is critical when recording prescription details or taking measurements like Pupillary Distance (PD). Basic Tech Skills: Familiarity with computers and POS (Point of Sale) systems. Styling Ability: An eye for fashion to help patients choose frames that complement their face shape and personal style. Persuasion Skills: Ability to explain the value of premium products (like high-index lenses or specific myopia control brands) without being "pushy." Product Knowledge: Interest in staying updated on the latest eyewear trends and lens technologies. Interpersonal Skills: A warm, welcoming personality to put nervous patients (especially children and the elderly) at ease. Patient Education: The ability to explain lens care and frame maintenance clearly to customers. Conflict Resolution: Staying calm and professional when handling customer complaints or delays in lens delivery. Professional Appearance: Clean and neat grooming, as they represent the health and "look" of the clinic. Reliability: Punctuality and a strong sense of responsibility regarding opening/closing the shop and managing stock. Multi-tasking: Ability to handle the phone, greet a walk-in customer, and process a payment simultaneously during busy hours.