DOMESTIC INQUIRY PROCESS: STEPS, ROLES & DOCUMENTATION

Common domestic inquiry failures we see in Malaysia:

• Domestic inquiry procedures are skipped or handled informally
• Inquiry panel members are not impartial or are involved in the incident
• Roles of the Chairman, Prosecuting Officer, and Panel are unclear
• Charge sheets and notices are poorly drafted or legally weak
• Inquiry proceedings, evidence, and findings are inadequately documented
• Employees are not given a proper opportunity to be heard

Industrial Court consequences of a flawed domestic inquiry:

• Dismissals ruled procedurally unfair despite valid misconduct
• Reinstatement orders or substantial compensation awards
• Adverse Industrial Court findings due to procedural defects
• Loss of management credibility and employee trust
• Increased legal costs, time, and reputational damage

What this training enables your organization to do:

• Conduct domestic inquiries aligned with Malaysia Industrial Court expectations
• Apply procedural fairness and principles of natural justice correctly
• Assign clear, conflict-free roles to inquiry panel members
• Prepare strong charge sheets, notices, and inquiry records
• Defend disciplinary decisions with confidence and credibility
• Reduce wrongful dismissal claims and industrial relations disputes