ISO 9001 Quality Management System (QMS) Awareness & Internal Audit Training
Our ISO 9001 Awareness and Internal Audit Training is designed for organizations in Malaysia across all industries, including manufacturing, services, construction, logistics, government-linked companies, and SMEs. This program helps organizations build a solid understanding of quality management requirements while developing internal capability to monitor, audit, and continuously improve their Quality Management System (QMS).
This training supports organizations preparing for ISO 9001 certification, improving process efficiency, enhancing customer satisfaction, strengthening operational control, and meeting customer, regulator, or stakeholder expectations.
ISO 9001 Awareness Training
The ISO 9001 Awareness Training builds a clear understanding of quality management principles, risk-based thinking, and QMS requirements.
Participants will learn:
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Overview and structure of ISO 9001 Quality Management System
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Quality management principles and process approach
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Roles and responsibilities of top management and QMS teams
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Understanding context of the organization and interested parties
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Risk-based thinking and opportunity management
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Quality objectives, performance monitoring, and KPIs
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Documented information and record control
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Common ISO 9001 non-conformities
ISO 9001 Internal Audit Training
The ISO 9001 Internal Audit Training focuses on developing effective internal auditing skills for Quality Management Systems.
Participants will learn:
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Purpose and planning of ISO 9001 internal audits
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Internal auditor roles, independence, and audit techniques
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Preparing QMS audit programs, checklists, and audit reports
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Auditing processes, controls, and performance indicators
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Identification and reporting of non-conformities
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Follow-up and verification of corrective actions
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Alignment with ISO 9001 requirements and international best practices
Who Should Attend
Suitable for:
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ISO 9001 / QMS Team Members
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Quality Managers, QA/QC Personnel
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Process Owners & Department Heads
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Production Supervisors & Managers
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Risk Management & Internal Audit Personnel
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Senior Management
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Organizations preparing for ISO 9001 certification in Malaysia
Training Benefits
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Improve QMS compliance and audit readiness
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Enhance process efficiency and consistency
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Reduce errors, rework, and customer complaints
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Strengthen internal audit effectiveness
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Build a culture of continuous improvement
Certification
Participants will receive a Certificate of Attendance for ISO 9001 Awareness & Internal Audit Training.
Why Choose Our ISO 9001 Training
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Malaysia-focused, regulation-aligned content
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Conducted by experienced QMS and audit trainers
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Practical, process-based and scenario-driven learning approach
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Suitable for manufacturing and service industries
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Available as in-house or public training
