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Aglow Medical Group Sdn Bhd
Aglow Medical Group Sdn Bhd 202001014653 (1370973-M)

Scar Away Program

Scar Away Program
A Medical Led Scar Optimisation Program

What Is ScarAway™ by Doctor?
ScarAway™ by Doctor is Aglow Clinic’s signature medical aesthetic scar treatment program, designed to improve the appearance of acne scars, textural irregularities, and uneven skin surface through a customised, doctor led combination approach. Rather than relying on a single treatment method, ScarAway™ focuses on selecting the most appropriate medical modalities based on individual scar type, skin condition, and healing capacity to achieve progressive and realistic improvement.

Why Choose ScarAway™ by Doctor?
Scars are complex and often involve multiple layers of the skin. Treating scars with only one technique may lead to limited results. ScarAway™ by Doctor stands out because our doctors carefully assess each client’s scar pattern and select two of the most suitable treatments per session, ensuring that both surface texture and deeper structural issues are addressed safely and effectively. This approach allows for better treatment synergy, controlled downtime, and more consistent outcomes under medical supervision.

Who Is Suitable for ScarAway™?
ScarAway™ by Doctor is suitable for individuals who:
Have acne scars such as rolling, boxcar, or ice pick scars
Experience uneven skin texture or depressed scars
Have scars that have not responded well to basic aesthetic treatments
Prefer a doctor guided, medical aesthetic approach
Understand that scar improvement is progressive and not instant

All clients undergo a medical consultation to determine suitability before treatment.

Treatment Modalities Used
During each ScarAway™ session, doctors will select two of the most suitable modalities based on clinical assessment:

Pico Laser
Targets pigmentation irregularities and stimulates collagen with ultra short laser pulses, helping to improve scar appearance with minimal thermal damage.

CO Laser
A fractional resurfacing laser that creates controlled micro injuries to trigger skin regeneration and improve deeper textural scars.

Subcision
A medical technique that releases fibrous scar bands beneath the skin, particularly effective for rolling or tethered scars.

 PRP (Platelet Rich Plasma)
Uses the patient’s own growth factors to support healing, enhance collagen repair, and improve skin recovery.

Microneedling
Creates controlled micro channels in the skin to stimulate collagen production and improve overall skin texture.

Chemical Peeling
Helps exfoliate surface skin layers and improve tone and texture. The type of peel used depends on skin condition and doctor recommendation.



How ScarAway™ by Doctor Works
Step 1: Medical consultation and detailed scar assessment
Step 2: Identification of scar type, depth, and skin tolerance
Step 3 :Doctor selects two most suitable treatment modalities
Step 4: Treatment performed with numbing and safety protocols
Step 5: Aftercare guidance and recovery monitoring

Progressive improvement over a planned series of sessions

Expected Outcomes
ScarAway™ by Doctor aims to:
Reduce the visibility and depth of scars
Improve skin smoothness and texture
Stimulate collagen remodelling
Enhance overall skin quality and confidence
Results vary depending on scar severity, skin response, and adherence to aftercare advice.

When Will I See Results?
Some clients notice early improvements in skin texture within 2–4 weeks after treatment. Collagen remodelling continues progressively over 8–12 weeks or longer, with optimal results achieved through multiple planned sessions as advised by the doctor.

Pricing Transparency
Pico Laser: RM 1,400
CO Laser: RM 1,000
Subcision: RM 1,000
PRP: RM 1,500
Microneedling: RM 800
Chemical Peeling: Depends on peel type
+P Trial starts from RM 388
Final pricing depends on the combination of modalities selected by the doctor.

Doctor Led & Medically Compliant
All ScarAway™ treatments are performed by MOH certified medical doctors in a licensed medical aesthetic clinic. Aglow Clinic uses medical grade, clinically recognised equipment and follows professional safety protocols to ensure responsible and ethical aesthetic care.

Book Your Consultation
ScarAway™ by Doctor begins with a medical consultation to assess your scar condition and design a personalised treatment plan. Speak to our team today to find out if ScarAway™ is suitable for you.

Successful Case
Media link [TBC]



FAQs for ScarAway™ Program

1) What is ScarAway™ by Doctor?
ScarAway™ by Doctor is a doctor led scar treatment program that uses a customised combination of medical aesthetic treatments to improve acne scars and skin texture based on individual scar type and skin condition.

2) Why does ScarAway™ use more than one treatment?
Because scars are complex and affect different skin layers. Using more than one treatment allows doctors to address both surface texture and deeper structural causes for better overall improvement.

3) Why can’t scars be treated with just one laser?
Lasers mainly treat surface texture and pigmentation. Deep or tethered scars often require additional techniques like subcision or microneedling to release scar tissue and stimulate collagen effectively.

4) How does the doctor decide which treatments to use?
The doctor assesses scar type, depth, skin tolerance, and healing response during consultation, then selects the two most suitable modalities for that individual.

5) Does every client receive the same combination?
No. ScarAway™ is customised. Different clients may receive different combinations depending on their scar pattern and skin condition.

6) How many sessions are usually needed?
The number of sessions varies. Some clients see improvement after a few sessions, while others with deeper scars may need more. The doctor will advise after assessment.

7) Can scars be completely removed?
No. Scars cannot be completely removed. The goal of ScarAway™ is to significantly improve scar appearance, texture, and skin quality in a medically realistic way.

8) When will clients start seeing results?
Some texture improvement may be seen within 2–4 weeks, while collagen remodelling continues over 8–12 weeks or longer with repeated sessions.

9) Is ScarAway™ painful?
Most treatments are well tolerated. Numbing cream is applied before procedures, and discomfort levels vary depending on treatment type and individual pain tolerance.


10) Is there downtime after ScarAway™ treatment?
Downtime depends on the treatment combination used. Mild redness, swelling, or sensitivity may occur and usually resolves within a few days.

11) Why is combination treatment more recommended than a single treatment?
Combination treatment addresses multiple layers of scars, which reduces ineffective sessions and improves overall outcomes. Pricing reflects medical planning, equipment use, and doctor expertise.

12) What is the service breakdown for what client pay?
Doctor consultation and assessment
Personalised treatment selection
Use of medical grade equipment
Safety protocols and aftercare
*Avoid using words like guaranteed or permanent.

13) What if a client only wants the cheapest option?
Offer the trial option and explain that the doctor will recommend the most suitable treatment based on medical assessment, not price alone.

14) Who is NOT suitable for ScarAway™?
Clients who are pregnant, have certain medical conditions, active skin infections, or unrealistic expectations may not be suitable. Doctor consultation is required.

15) Is ScarAway™ suitable for first time aesthetic clients?
Yes. First time clients are guided through consultation, explanation, and treatment planning to ensure understanding and comfort.

16) How do consultants manage expectations properly?
By explaining that scar improvement is gradual, varies by individual, and requires multiple sessions for optimal results.

17) What makes ScarAway™ different from beauty salon treatments?
ScarAway™ is doctor led, medically assessed, and uses regulated medical grade equipment rather than beauty level procedures.

18) Are the doctors qualified?
Yes. Treatments are performed by MOH certified medical doctors in a licensed medical aesthetic clinic using medically recognised equipment.

19) Can results vary between clients?
Yes. Results vary based on scar severity, skin type, healing response, lifestyle, and adherence to aftercare instructions.

20) What is the key message consultants should always remember?
ScarAway™ is not a one size fits all treatment. It is a medically planned, customised program designed to improve scars safely and realistically.

21) What types of acne scars can ScarAway™ help improve?
ScarAway™ can help improve rolling scars, box scars, ice-pick–type scars, and mixed scar patterns. The doctor will identify the dominant scar type during consultation to plan the most suitable approach.

22) Can ScarAway™ be done if I still have occasional acne?
Yes, but active or inflamed acne may need to be stabilised first. Treating scars on actively inflamed skin may reduce treatment effectiveness and increase irritation risk.

23) Is ScarAway™ suitable for sensitive skin?
Many clients with sensitive skin can still undergo ScarAway™, but treatment intensity and modality will be adjusted. Doctor assessment is essential to minimise irritation and downtime.

24) Is ScarAway™ suitable for darker skin tones?
Yes. Treatment parameters are adjusted based on skin tone to reduce risks such as post-inflammatory pigmentation. Doctor supervision is especially important for safety.

25) Can ScarAway™ also improve pores and uneven skin texture?
Yes. While ScarAway™ focuses on acne scars, many clients notice additional improvement in skin texture and pores as collagen remodelling occurs.

26) How long should I wait between ScarAway™ sessions?
Session intervals are usually spaced a few weeks apart to allow proper healing and collagen regeneration. The exact interval depends on the treatment combination used.

27) Can I combine ScarAway™ with other skin treatments?
Some treatments can be combined or scheduled separately, but timing is important. The doctor will advise what can or cannot be done together to avoid over-treating the skin.

28) Is there any special aftercare required?
Basic aftercare may include sun protection, gentle skincare, and temporary avoidance of strong actives. Specific instructions depend on the treatments performed.

29) Will scars look worse before they look better?
Some clients may experience temporary redness, swelling, or roughness during healing. This is part of the skin’s repair process and usually improves as collagen remodelling occurs.

30) Can ScarAway™ be done on areas other than the face?
ScarAway™ may be suitable for certain non-facial areas with acne scars, depending on condition.Doctor assessment is required.

31) What happens if I stop treatment halfway?
Stopping early may limit improvement, especially for deeper scars. Acne scar improvement is cumulative, and completing the recommended sessions usually yields better outcomes.

32) Is there an age limit for ScarAway™?
ScarAway™ is generally suitable for adults. Younger clients may be assessed more cautiously to ensure acne is stable and skin is ready for scar-focused treatment.

33) How do I know if ScarAway™ is worth starting?
A consultation allows the doctor to assess scar severity, explain realistic improvement potential, and help clients decide whether to proceed based on medical suitability—not pressure.

34) Why is consultation important before starting ScarAway™?
Because acne scars vary widely in type and depth. Proper assessment prevents ineffective treatments and helps avoid unnecessary sessions.

35) Is ScarAway™ a one-time package or a flexible program?

ScarAway™ is a flexible program. Treatment planning may be adjusted over time based on skin response and progress.
Pejabat Utama

Aglow Medical Group Sdn Bhd 202001014653 (1370973-M)
Mid Valley Megamall, 23-G The boulevard, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur,Malaysia.

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