Do Maid Agencies in Malaysia Need a License?
In Malaysia, many people hire maids to help with cleaning , cooking , taking care of children or elderly parents , and doing other household chores. Because of this, maid agencies are becoming more common. These agencies help families find and hire maids, especially from other countries .
But here’s an important question: Does a maid agency in Malaysia need a license to operate?
The short answer is yes . In this article, we will explain why a license is needed, how agencies can get one, and why it is safer and better to choose a licensed agency.

What Is a License and Why Is It Important?
A license is official permission from the government that allows a business to run legally . For maid agencies in Malaysia, getting a license is not just a choice—it is a legal requirement.
The government body that gives these licenses is the Ministry of Human Resources, and the Department of Labour handles the process. The rules come from laws like the Employment Act 1955 and the Private Employment Agencies Act 1981.
When an agency has a license, it shows that:

• The agency follows the law,
• The agency meets certain quality standards, and
• They are checked by the government ‍.

How Does a Maid Agency Get a License?
Getting a license is not easy. It involves several steps to make sure the agency is safe, honest, and able to do the job well. These are the usual steps:

1. Submit an application
   The agency must fill out a form and send it to the Department of Labour.
2. Show Financial Strength
   They must prove they have enough money to run the business.
3. Follow Government Rules
   The agency must have a proper office, trained staff, and good systems to handle clients and workers.
4. Background Checks
   The government checks the backgrounds of the agency’s owners and key workers.
5. Get Approval
   If everything is okay, the agency will get the license and can run legally.

At Morningstar Maid Agency, we have held a valid license (approved by the government ) and always follow all rules.
Why Choose a Licensed Maid Agency?
There are many good reasons to use a licensed agency:

1. Trust and Safety 
   Checked by the government = more reliable.
2. Legal Protection 
   If something goes wrong, you’re protected.
3. Better Maids
   Trained, respectful, and qualified.
4. More Choices
   Countries like Indonesia, Philippines, and Cambodia prefer licensed agencies.
5. Ongoing Support 
   Help after the maid starts work, if needed.

Dangers of Using Unlicensed Agencies 
Using an unlicensed agency can lead to problems:

1. No Accountability
   No license = hard to report or take action.
2. Legal Problems
   You might unknowingly break the law.
3. Poor Service
   Untrained or unqualified maids may be sent.
4. Waste of Money and Stress
   Bad service = stress and financial loss.

Conclusion: Licensing is Non-Negotiable
Getting a license is not a small matter. It protects the employer, the maid, and the agency. It also ensures that services are safe, legal, and high quality.
Before choosing a maid agency, always ask to see their license . Make sure they are approved by the Ministry of Human Resources. This small step can help you avoid big problems later.
At Morningstar Maid Agency, we are a fully licensed company that operates strictly under national laws and regulations. We’re happy to help Malaysian families find the right maid in a legal, safe, and caring way .

Need help finding a reliable maid?
Call Morningstar Maid Agency today — we’re ready to support you every step of the way!

Morningstar Maid Agency
33A, Jalan Mutiara 1/9, Taman Mutiara Mas, 81300 Skudai, Johor
011-21867833 (Ms. Acelyn)