1 Confirm She Has Experience Caring for Children
What to Look Out For: Check her previous employment history—has she cared for children of similar ages? Does she have any related certificates or reference letters?
Benefit: An experienced helper can better handle children's needs and emergencies, giving parents peace of mind.
What to Look Out For: List out daily tasks (e.g. feeding, bathing, playtime, school pick-up/drop-off) to avoid misunderstandings.
Benefit: Clear roles make work smoother and help build trust and cooperation between both parties.
What to Look Out For: During the trial period, observe if she is patient, gentle, and able to build a bond with your child.
Benefit: Positive interaction means your child is more likely to accept her, reducing resistance and supporting emotional development.
1. Use Simple, Clear Language
Use Translate Apps to communicate (Google translate)
Use Visual Aids or Demonstrate
-Point to objects, show how to do tasks, or even take photos of what a “finished task”
should look like. Videos work too—record once, reuse many times!
Use Positive Body Language
Smile, nod, use thumbs up for approval
Real Life Example:
Employer: Shows mop and says slowly: “Please mop… here. Thank you.” (uses smile, hand to floor)
Helper: Nods and repeats: “Mop here?”
Employer: “Yes! Good!” (gives smile or thumbs up)
Mutual respect achieved. Simple, but kind
5. Align Childcare Philosophy with Your Family Values
What to Look Out For: Discuss views on discipline, rewards, and educational approaches to ensure consistency.
Benefit: A shared approach to childcare avoids confusion for the child and fosters a stable environment.
What to Look Out For: Talk to your child regularly about their feelings and hold monthly review meetings with the helper.
Benefit: This allows you to address issues early and shows the helper that her work is appreciated, boosting morale.
What to Look Out For: Hire through a reputable agency, sign a formal contract, and obtain legal work documentation.
Benefit: Legal employment reduces risks, ensures job stability, and gives employers peace of mind.
- Install home cameras in common areas (e.g. living room, play areas—avoid violating privacy).
- Teach your child how to express discomfort or ask for help (e.g. “I don’t like it when Kakak does that”).
- Drop by unexpectedly to observe interactions.
- Pay attention to behaviour changes—fear, sadness, or avoidance of the helper.
- Encourage open communication with the helper—let her feel safe to express concerns.
- Helps prevent potential abuse or emotional outbursts and ensures your child’s physical and emotional safety.
- Teaches your child how to recognize and report inappropriate behaviour.
- Shows the helper your family values safety and responsibility, encouraging discipline and commitment.
Ready to Get Started?
Reach out to Morningstar Maid Agency today to learn more about long-term contracts and find the right helper for your household!
Morningstar Maid Agency
33A, Jalan Mutiara 1/9, Taman Mutiara Mas, 81300 Skudai, Johor
011-21867833 (Ms. Acelyn)