SOLAR FOR RAKYAT INCENTIVE SCHEME (SOLARIS)

Frequently Asked Questions for Solar for Rakyat Incentive Scheme (SolaRIS):
 

1. What is SolaRIS?
Solar For Rakyat Incentive Scheme, SolaRIS is an incentive programme launched by the Government aimed at attracting new installations of solar photovoltaic (PV) systems in residential premises. This programme supports the government’s goal of increasing renewable energy capacity in the electricity supply system to 70% by the year 2050 and reducing carbon emissions.
A cash rebate of up to RM4,000 will be given to residential customers who submit Net Energy Metering (NEM) application to Sustainable Energy Development Authority (SEDA) Malaysia from 1 April 2024 onwards and successfully commission their solar PV system installations with TNB.

2. Who is eligible for SolaRIS?
Customers are eligible for the rebate if they fulfill the following criteria:
i.   TNB Residential Customers (Tariff A) *Exclude businesses;
ii.   First time NEM Rakyat applicants from 1 April 2024;
iii.  Malaysian citizens.
*Each customer is entitled to only ONE rebate.

3. How can I participate in the SolaRIS program?
You may refer the above infographics.

4. How much will I get for the SolaRIS rebate?
The rebate shall be based on your Declared Installed Capacity (kWac). You can check this in your NEM Rakyat Certificate. 1kWac is equivalent to RM1,000 (with capping of RM4,000).

         

5. When will I receive the rebate payment?
The rebate payment will only be made after the installation and commissioning of the solar PV system under the NEM Rakyat programme and will be deposited into TNB customer’s local bank account, subject to the terms and conditions of the SolaRIS programme.

6. I obtained approval for my NEM Rakyat before 1 April 2024. Am I eligible for the rebate?
No. Only those who apply and obtain approval from 1 April 2024 onwards are eligible. You can refer to the submission and approval date from your NEM Rakyat certificate produced by SEDA.

7. I apply for NEM Rakyat before 1 April 2024 and obtained the NEM Rakyat certificate after 1 April 2024. Am I eligible for the rebate?
No. Only those who apply and obtain approval from 1 April 2024 onwards are eligible. You can refer to the submission and approval date from your NEM Rakyat certificate produced by SEDA.

8. I have multiple houses with solar PV installations, and I submitted the application under NEM Rakyat after 1 April 2024. Can I apply the rebate for all?
No, you are entitled to only one rebate for one house that was first successfully commissioned with TNB after 1 April 2024.

9. I have purchased a house with existing solar PV installation under NEM Rakyat from the previous owner. Can I apply for the rebate?
No, you are not eligible:
i.  If the previous owner has already received the rebate.
ii. If the previous owner has commissioned the solar PV installation before 1 April 2024.

10. I have installed additional solar PV capacity after 1 April 2024. Am I eligible to receive the SolaRIS rebate?
No, you are not eligible for the rebate. Existing NEM customers who increased their solar PV installation capacity are not eligible for the rebate.

11. I have withdrawn from the previous NEM Rakyat quota and have not yet installed the solar PV installation. Am I eligible for the rebate if I obtain the new quota approval after 1 April 2024?
No, you are not eligible for the rebate. Only first-time NEM Rakyat applicants are eligible to receive the rebate.

12. I surrendered my NEM Rakyat quota after commissioning the solar PV installation. Am I eligible for the rebate if I obtain new approval after 1 April 2024?
No, you are not eligible for the rebate. Only first-time NEM Rakyat applicants are eligible to receive the rebate.

13. When is the last date to apply SolaRIS?
The rebate allocation is on a first come, first served basis from 1 April to 31 December 2024 and successfully commission the solar PV system installations with TNB latest by 31st March 2025, or until all quotas under NEM Rakyat are fully distributed, whichever comes first.

14. I did not receive any email on SolaRIS after commissioning my solar PV installation. What should I do?
You can reach out to TNB CareLine via the following channels:
i.   Call 1-300-88-5454
ii.  Email to tnbcareline@tnb.com.my
iii. Private Message (PM) on Facebook TNBCareline or Direct Message (DM) on X @Tenaga_Nasional