Transport Minister Anthony Loke has rejected claims that JPJ pays commissions to its collection agents, describing them as misleading.

He noted that most companies seeking to become JPJ collection agents are tech-focused platforms designed to make JPJ services more convenient for the public. Examples include online vehicle marketplaces that assist with traffic summons, ownership transfers, and road tax renewals.



Loke explained that the goal is to streamline transactions for users, so they don’t have to visit JPJ multiple times. He stressed that these agents do not earn any commission, and in certain cases like ownership transfers, they are required to pay JPJ directly.

Furthermore, all funds collected by these agents are fully remitted to the government. For simpler, one-off transactions, he mentioned that the MyJPJ app remains the easiest option.

With ongoing digitalisation, more online platforms are expected to apply as JPJ collection agents, and the ministry will facilitate this process.

The issue gained attention after Rider Gate, a subsidiary of Ramssol Group, was appointed as an authorised JPJ collection agent, prompting public debate. Deputy Transport Minister Datuk Hasbi Habibollah and JPJ Director-General Datuk Aedy Fadly Ramli also commented to clarify the situation.