Managed Print Services (MPS) refers to a comprehensive approach that organizations use to effectively manage and optimize their printing and document output processes. MPS typically involves outsourcing the management of a company's print fleet, including printers, copiers, and multifunction devices, to a third-party provider.
Managed Print Services providers typically offer a range of services aimed at improving the efficiency, security, and cost-effectiveness of a company's printing operations. These services may include:
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Print fleet assessment: A thorough assessment of a company's print environment, including the number and types of printers, copiers, and multifunction devices in use, print volumes, and workflow processes.
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Print fleet optimization: Based on the assessment, recommendations and implementation of changes to optimize the print fleet, such as consolidating or replacing devices, streamlining workflows, and implementing print policies.
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Proactive monitoring and management: Remote monitoring and management of the print fleet, including proactive monitoring for printer issues, automated supplies replenishment, and remote troubleshooting and repair.
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Print security: Implementing measures to enhance print security, such as user authentication, data encryption, and print job tracking, to prevent unauthorized access to sensitive information and ensure compliance with data protection regulations.
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Cost control and reporting: Tracking and reporting on print usage, costs, and trends, and providing recommendations for cost control measures, such as print policies, print rules, and print quotas.
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Print sustainability: Implementing environmentally-friendly print practices, such as duplex printing, print job deletion after a specified time, and recycling programs, to reduce paper waste and promote sustainability.
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End-user support: Providing help desk support for end-users, including assistance with printer issues, supplies ordering, and print-related inquiries.
The goal of Managed Print Services is to help organizations optimize their print environment, reduce costs, improve productivity, enhance security, and promote sustainability by outsourcing the management of their print fleet to a specialized provider.
