EMRO Malaysia Conducts ISO 9001:2015 Awareness Training for Staff

ISO 9001:2015 Awareness Training at EMRO Malaysia

As part of our strong commitment to maintaining the ISO 9001:2015 Quality Management System (QMS) standards, EMRO Malaysia Sdn Bhd conducted an ISO Awareness Training session at our office on 17 April 2025, led by Ms. Claire Tan. ‍‍

This training was designed to equip all participants with a clear understanding of the ISO 9001:2015 requirements, its core principles, and the rationale behind the standard. Through this session, our team gained valuable insights into quality management practices that support continuous improvement and customer satisfaction.

We look forward to fulfilling our respective roles under ISO 9001:2015 with renewed enthusiasm and dedication!

About ISO 9001:2015

ISO 9001 is the most widely recognized Quality Management System (QMS) standard in the world. It establishes a structured framework of processes aimed at achieving consistent product and service quality and ensuring customer satisfaction, which lies at the heart of every organization’s purpose.

The 2015 edition of the standard emphasizes the importance of leadership commitment, requiring top management to take accountability for the QMS and align it with the organization’s strategic direction. This focus ensures that quality objectives are integrated into all aspects of business operations and supported across every level of the company.