Communication Excellence At Workplace
DURATION: 2 DAYS
TIME SCHEDULE
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm

INTRODUCTION
We live in a world where good communication techniques and public speaking skills decide how effective and successful, we can be. To communicate effectively is arguably the most important skill for today’s leaders who, in their day-to-day work, must influence, sell, and manage stakeholders, as well as building rapport and inspiring trust with their team.

Unfortunately, most people suffer from anxiety or fear of speaking in public or fear of presenting at meetings. Learn to captivate your audience and be an immersive communicator and effective presenter and charm your audience to believe what you do by joining this 2-day Communication Program.


LEARNING OUTCOMES / BENEFITS
After completing the training, participants will be able to:

• Improve emotional connectionsE
• Communicate with confidence
• Captivate attention
• Influence, persuade and negotiate for win-win
• Design powerful presentations and business pitches
• Develop rapport and inspire trust
• Be an effective communicator, leader and/or coach
   

KEY CONTENT
Module 1: Foundations of Effective Communication

• Importance of communication

• Potential vs Clouds

Module 2: Practise NLP Model of Communication

• NLP and the mind
• Values, beliefs, emotions, and behaviours

Module 3: Build Rapport

• 3 keys to rapport
• Body language vs Calibration

Module 4: Frames

• Agreement Frame
• Reframing

Module 5: Powerful language patterns

• Communication at subconscious level
• Questioning techniques

Module 6: Metaphors

• 4 steps to develop metaphors
• Art of story-telling

Module 7: The WOW Factor

• Elevator pitch
• Business pitch

Module 8: Digital Communication

• Leveraging digital tools
• Best practices for virtual meetings

TARGET AUDIENCE

• Working professionals (all levels)
• Anyone who is keen on personal growth and professional development
• Anyone who wants to be an effective communicator, leader, or coach

METHODOLOGY

• Full Immersion, experiential learning
• Presentation, group discussion
• Practical examples, real-life experiences
• Activities, exercises & role-plays
• NLP techniques of communication