Shopee, Lazada and TikTok Shop have notified sellers that they must comply with the Consumer Protection (Electronic Trade Transaction) Regulations 2024 (CPETTR 2024) by:
• Using Bahasa Melayu for all product titles and descriptions (brand names excluded)
• Displaying complete seller information, including name, contact details and business address
• Providing safety certifications for applicable products
To help sellers adapt, ecommerce platforms provide automatic translation feature that converts product descriptions to Bahasa Melayu.
Penalties for non-compliance:
• Individuals: Up to RM50,000 fine and three years’ jail for the first offence
• Companies: Up to RM100,000 fine for first offence
• Repeat offenders face doubled penalties
While some sellers have raised concerns about implementation challenges, others have lauded the move as dignifying the national language and promoting Malaysian identity in the digital marketplace.
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All-in-One Digital Sdn Bhd Incorporation Package
What’s Included:
• Official Statutory Documents: Form S14, S15, S17, S58 & S236
• Bank Resolution + Certified True Copies (CTC) for account opening
• One-Year Secretarial Retainer Service to ensure compliance
• Tax Identification Number (TIN) Registration with LHDN
Register Your Sdn Bhd Digitally — No need to visit in person!
ShopeeLazada TikTok Shop 2024CPETTR 2024
- **** RM50,000
- **** RM100,000
- ****
All-in-One Sdn Bhd —
Sdn Bhd
S14S15S17S58 S236
+ CTC
LHDNTIN
US 14550 
GB 12258 
CA 10269 
AU 9318 
IE 5814 
BR 3031 
NZ 2255 
SG 966 
