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Iconic Training Solutions Sdn Bhd
Iconic Training Solutions Sdn Bhd 1217801-A
Business
Hours
Monday - Friday 8:30 AM - 6:00 PM
Saturday - Sunday Closed
We′re closed on Public Holiday
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21-May-2019

HR FOR NON HR

Duration: 1 Days
Time: 9.00am - 5.00pm

Introduction

Benefits

Upon completion of this program, participants will be able to:
  • Understand the various HR concepts.
  • Understand the applications of Human Resource Management.
  • Appreciating that HR Management is not just HR's domain but also the responsibility of All.
  • The importance of HR management in an organisation's business strategy.
  • Identify your concerns and fears about dealing with grievance and disciplinary issues
  • Define the meaning of a ‘grievance’ and ‘discipline’ in the workplace

KEY CONTENT

MODULE 1 - DEFINING HUMAN RESOURCES

  • Discussion on what “human resources” means. We will also complete a case study that highlights some of the challenges that an HR professional faces.

MODULE 2 - SKILLS INVENTORY

  • During this session, we will look at what a skills inventory is and what its benefits are.

MODULE 3 - JOB COMPETENCIES

  • This session will discuss how to identify technical and performance skills needed to do a job.

MODULE 4 - PERFORMANCE REVIEW

  • Performance reviews are a crucial part of helping an employee grow. During this session, we will explore the performance review process through individual exercises and a case study.

MODULE 5 - GRIEVANCE

  • What is grievance & how does it develop?
  • Grievance handling principles
  • The consequences of ignoring employee grievances
  • General principles of grievance processes
  • What value does an effective grievance process add to an organisation?
  • The grievance policy
  • The grievance procedure
  • Guideline for conducting a grievance hearing
  • Disciplinary and Grievance procedures at work          
  • Learn techniques to avoid getting to this stage.
  • How to avoid employment disputes and costly tribunals.
  • Understand employment law and the disciplinary and grievance process.
  • Understand the importance of investigation, documentation and accurate recording
  • Handling Poor performance (PIP)      
  • Performance Improvement Plan (PIP)
  • Purpose of PIP
  • How to establish PIP
  • Step by step guide
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Main Office

Iconic Training Solutions Sdn Bhd (1217801-A)
D-11-01, Block D, Sunway Nexis, No.1, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.

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Website: http://www.iconictraining.com.my
Website: https://iconictraining.newpages.com.my/
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