This course covers the core principle of Risk Based Thinking in a management system conforming to ISO 9001 and ISO 14001. This session shall cover the strategic, tactical and operational risks of an organization quality and environmental management systems as per required by the ISO 9001 standard. Weaknesses in management of risks in administration, human resources, physical security aspects, outsourcing, production, QA, warehouse, suppliers, IT, finance, etc shall be discussed.
Program Objectives
By the end of the program, participants should be able to:
Understand the requirements of ISO 9001 and ISO 14001 that are related to the context of the organization and risks and opportunities
Understand the methods of determining the context of the organization
Undrstand the methods of determining risks and opportunities
Understand how to set business, quality and/or environmental objectives of organization fits into risk management
Key Content
Day 1
The intended outcomes of the ISO 9001 QMS and ISO 14001 EMS
An overview of ISO 9001 and ISO 14001 requirements related to risk management
Understand what is risk-based thinking
Overview of strategic planning (vision, mission, values)
Establish the context of the organization
Determining internal and external issues
Understanding and documenting the needs and expectations of interested parties
Documenting compliance obligations
Workshop & presentation
Day 2
Overview of the risk management methodology
Identifying risks and opprtunities
Analyzing risks
Evaluating risks (including risk matrix)
Determining risk controls
Monitoring and evaluating the effectiveness of controls
Reviewing the effectiveness of action taken to address risks
Workshop & presentation
Q&A session
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Iconic Training Solutions Sdn Bhd (1217801-A)
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