Impactful Email Writing Workshop

Course Duration: 1 Day

Introduction

Learn how to create business documents that say what you mean and achieve the results you want. This course not only covers the basics of how to improve your writing skills but also how to achieve the right result from your written correspondence.

Course Objectives

Upon completion of this program, the participants will be able to:

Gain a better understanding of key principles that can be applied to business writing communication
Organize and structure ideas logically with appropriate language structures to convey the ideas with clarity and reader-friendly
Understand style and tone strategies appropriate to the audience
Be able to consistently write in a modern style
Craft a variety of internal and external messages with a fair degree of professionalism
Recognize and remove common mistakes in their emails
Write standard reports with an understanding of the key principles of report writing
Assess the best places to use graphics, and choose the right image to support your content
Edit your draft for maximum impact

Key Content

Module 1: Planning Your Email Writing

The writing process
Effective communication criteria (7Cs)
Define purpose of writing
The 5Ws
Knowing your reader
Reader sensitivy
The direct approach to giving bad news
Readability, tone and style
Considerate writing
Developing an appropriate tone in internal emails

Module 2: Drafting Your Email

Using clear, familiar words
Coherence and unity in business texts
Writing in plain english
Writing clearly
Adding emphasis in business writing
Writing concisely

Module 3: Your Email Presentation

Using action verbs in business writing
Paragraphs and words per sentence
Parallel form in business writing
Coordinating
Correlative Conjunctions
Lists
Presentation styles and layouts

Module 4: Proofreading

Review your writing
Proofreading guidelines
Revising to improve the content and sentence structure
Proofreading to correct grammar, spelling, punctuation, format and mechanics
Evaluating to analyse whether the message achieves its purpose
Analysis of business documents

Methodology

In this training, the trainer will be using PowerPoint presentation, slides, discussions, videos, stories, case studies, activities and participants are required to write an email to the target audience.

Target Audience

Executive, senior executive, supervisors, team leaders, managers, head of departments

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Selangor,Kuala Lumpur (KL),Shah Alam,Sungai Buloh - IMPACTFUL EMAIL WRITING WORKSHOP

IMPACTFUL EMAIL WRITING WORKSHOP