Plasmat Marketing Sdn Bhd - Selangor - Recruitments - 客户服务 - 接听和处理客来电及客户订单资料 1. To answer all incoming calls/enquiries and revert calls that are missed before you leave for the day; To check email daily, respond and follow up on the enquiries accordingly; 2. To prepare quotation to customers. 3. Compile monthly enquiry and sales report; Submit to Head of Department. 4. Post / update our products on social media platforms. 5. Update customer profiles; Identify prospective customers; Contact new and existing customers to discuss needs; Maintain contact lists and follow up with customers to continue relationships. 6. To familiarise the Standard Operating Procedure for managing Lazada & Shoppee account (provided in a separate sheet) & dropping off to nearby courier service centre. 7. Train, educate, support and work with other team members and leaders to ensure a high quality delivery of customer experience; To fill-in and support absent team member. - 良好的沟通能力 懂电脑操作 友善、有礼、愿意学习及有进取心
接听和处理客来电及客户订单资料
1. To answer all incoming calls/enquiries and revert calls that are missed before you leave for the day; To check email daily, respond and follow up on the enquiries accordingly;
2. To prepare quotation to customers.
3. Compile monthly enquiry and sales report; Submit to Head of Department.
4. Post / update our products on social media platforms.
5. Update customer profiles; Identify prospective customers; Contact new and existing customers to discuss needs; Maintain contact lists and follow up with customers to continue relationships.
6. To familiarise the Standard Operating Procedure for managing Lazada & Shoppee account (provided in a separate sheet) & dropping off to nearby courier service centre.
7. Train, educate, support and work with other team members and leaders to ensure a high quality delivery of customer experience; To fill-in and support absent team member.
Job Location
Selangor
Other Location
-
Years of Experience
0
Age Range of Candidate
18 above
Monthly Salary
1500 above
Requirements
良好的沟通能力
懂电脑操作
友善、有礼、愿意学习及有进取心
Main Office
Plasmat Marketing Sdn Bhd (1038019-W)
No.7, Jalan Sungai Kapar Indah 2/KU7, Taman Sungai Kapar Indah, 42200 Kapar, Selangor Darul Ehsan, Malaysia.