Course Overview
Professional Diploma in IT Support is designed for those who are who are interested in IT field and preferred skill-based courses.
The purpose of this course is served to help the student in building a strong foundation in IT Support and produce more skillful and knowledgeable Talent.
As a result, student will be able to understand and provide on-going support of IT infrastructure in a range of organization. Besides, this course is advocated dual certification which is an America Professional Diploma Certificate and Skill Certificate issued by Malaysia Government.
SBIT’s Online Learning course provides convenient to the student who students had their work, family and own responsibility. It also allows this kind of students to plan their studies in flexibility and allow them to learn according to their own pace as well. However, there is only 30% theory class will be conducted online and 70% practical class will be conducted offline when resume back to school.
Professional Diploma in IT Support is designed for those who are who are interested in IT field and preferred skill-based courses.
The purpose of this course is served to help the student in building a strong foundation in IT Support and produce more skillful and knowledgeable Talent.
As a result, student will be able to understand and provide on-going support of IT infrastructure in a range of organization. Besides, this course is advocated dual certification which is an America Professional Diploma Certificate and Skill Certificate issued by Malaysia Government.
SBIT’s Online Learning course provides convenient to the student who students had their work, family and own responsibility. It also allows this kind of students to plan their studies in flexibility and allow them to learn according to their own pace as well. However, there is only 30% theory class will be conducted online and 70% practical class will be conducted offline when resume back to school.
| Course | Professional Diploma in IT Support (30% Online Learning, 70% Practical) |
| Intake | April, August & December |
| Duration of Study | Part Time - 18 Months (Maximum 24 Months) |
| Mode of Study | Part Time – Monday, Wednesday, Friday and Saturday except Public Holiday |
| Certificate Body |
1) Global University for Lifelong Learning (GULL), USA 2) Malaysia Skills Certificate (SKM) – Level 3, JPK Malaysia - Optional |
Entry Requirements
- 16 years old and above
- No PT3/PMR or SPM result required
Course Modules
- Soft Skill I - Research Writing
- Soft Skill II - Presentation Skill
- PC Hardware Technology and Assembly
- Windows XP, 7, 8 & 10 Installation
- Printer Troubleshoot and Maintenance
- Laptop Troubleshoot and Maintenance
- PC Hardware Troubleshoot and Maintenance
- Windows XP & 7 Support and Troubleshoot
- Windows 7 Support and Deployment
- Windows 10 Support
- Computer Network Configuration & Troubleshoot
- Computer Server Installation & Configuration
-
Extra Workshop
- Network Cabling and Wiring
- Basic Soldering
- Mobile Devices Services and Repairs
- CCTV Technology and Installation
- Fiber Optic Technology and Basic Installation
- Basic Electrical Wiring
- Action Learning Project
Career Prospects
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
MY 1614 
US 1420 
CN 207 
AU 94 
GB 67 
SG 57 
CA 50 
AP 48 
