DCT LIVE SDN BHD - Selangor - Recruitments - Customer Service (Malay Only) - 1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 3.Follow up to ensure that appropriate actions were taken on customers requests. 4.Refer unresolved customer grievances or special requests to designated departments for further investigation. - • Being flexible • Using initiative • Communication and listening • Information technology • People management • Organisation • Customer service • Being confident and focused • Being professional and courteous • Being open minded • Resolving problems quickly • Being thorough and analytical • Malay only • Can start working immediately
1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3.Follow up to ensure that appropriate actions were taken on customers requests.
4.Refer unresolved customer grievances or special requests to designated departments for further investigation.
Lokasi Kerja
Selangor
Lokasi Lain
klang
Tahun Pengalaman
1
Julat Umur Calon
18 - 40
Gaji Bulanan
1800 - 2500
Keperluan
• Being flexible
• Using initiative
• Communication and listening
• Information technology
• People management
• Organisation
• Customer service
• Being confident and focused
• Being professional and courteous
• Being open minded
• Resolving problems quickly
• Being thorough and analytical
• Malay only
• Can start working immediately
Pejabat Utama
DCT LIVE SDN BHD (1339039-A)
16, Lorong Tiara 1B, Bandar Baru Klang, 41150 Klang, Selangor, Malaysia.