Can I operate Gego’s Cloud Desktop with multiple monitors?
Yes, multi-monitor operation is possible.
If the Basic Desktop is not enough for me, can I upgrade to Pro or Premium?
Yes. You can request to upgrade to a higher-level desktop version at any time without reinstalling. After the next restart, the features of the selected version will be available to you.
I only need a desktop once. Is that also possible?
Yes. You can start with just one desktop and expand it flexibly as your business requires.
Why are there less RAM available here than my laptop/notebook does?
In the cloud, we provide high-performance hardware that is very different from the power of a PC and laptop. Basically, any configuration is possible with the virtual desktops. A large hardware configuration does not automatically result in higher performance (speed).
Can I restrict the ''Copy & Paste'' feature?
Yes, the user or administrator can limit the ''Copy & Paste'' feature for individual users or entire teams at any time.
How fast does my internet connection have to be so that I can work with Gego’s Cloud Desktop?
A typical office workstation required a bandwidth of 128 kbps. For mobile work, a GPRS connection is sufficient.
Graphics-intensive applications require a higher bandwidth.
What happens if the data connection is suddenly interrupted?
Since your Cloud desktop operating system and application are running in our data center, you can work seamlessly on a reconnect. That in a word processor e.g. exactly at the position where you were before the connection was lost. All started operations will continue without a connection to your desktop.
How can I print?
We offer several different options for printing.
- If there is a VPN connection between the Gego’s Cloud Desktop environment and the company network, it is also possible to print on a network printer in the office.
- Print jobs can also be printed via a locally connected USB printer when using our native SW client.
- It is also possible to use printer manufacturers' own mobile printing tools such as ePrint to print from a Gego’s Cloud desktop to a dedicated printer.
Can I also telephone with Skype or the like in Gego’s Cloud Desktop?
Yes, with our native clients (WIN / LINUX / MAC) this is possible. Your headset will be passed through the Cloud desktop. Unfortunately, this is not possible with our HTML 5 client due to the HTML 5 protocol at this moment.
Which Windows operating systems are available?
In general, every x86 operating system runs in our Gego’s Cloud Desktops. However, the license terms of the operating system manufacturers tell us which operating system we are allowed to provide.
Gego Cloud offers you Microsoft WIN 10 Desktop Experience. This will be provided through Windows Server 2016 / 2019, which will also be licensed to us by Microsoft when a Windows desktop is selected.
If you want to use your own Windows Desktop licenses, please contact our sales department.
Are there any special volume discounts for a larger number of desktops?
Yes. If you are interested in a larger number of Cloud desktops, please contact our sales department.